Service Manager Robotics 80-100%

Service Manager Robotics 80-100%

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This is a position with global grade

13

This position reports to

Local Division Manager Robotics Switzerland

Your role and responsibilities

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity. The work model for the role is: {hybrid} {insert Linkedin #}This role is contributing to the Local Division Robotics in Switzerland.You will be mainly accountable for:• Creating and driving implementation of service strategy as a member of the management team.• Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.• Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).• Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.Our team dynamics You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

• You enjoy working with various stakeholders and the robotics market.
• You have at least 5 years of experience in Field Service and ideally first management experience.
• Possess an enhanced knowledge of SAP/Sales Force/Field Service Lighting.
• You are passionate about field service and adapting to market dynamics.
• Proven experience of or higher education in robotics or related field.
• You are at ease communicating in German and English, French is an advantage.
• You hold current VISA/work permit in Switzerland (EU/EFTA).

What's in it for you?

• Flexibility: we have hybrid work options, make the best out of them!
• Bring your knowledge and expertise, make the difference in technology
• Lead exciting projects that help customers overcome their challenges

More about us

ABB Robotics & Discrete Automation as one of the world’s leading robotics and machine automation suppliers, is the only company with a comprehensive and integrated portfolio covering robots, Autonomous Mobile Robots and machine automation solutions, designed and orchestrated by our value-creating software. We help companies of all sizes and sectors - from automotive to electronics and logistics – become more resilient, flexible and efficient. ABB Robotics & Discrete Automation supports customers in the transition towards the connected and collaborative factory of the future. The business area employs approximately 11,000 people at over 100 locations in approximately 53 countries. go.abb/roboticsWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. The recruiting process is led by Azra Filan, Talent Partner at ABB Switzerland Ltd. If you would like to learn more about ABB, take another look at our website www.abb.com.