Player Support Specialist for Supercell Games Account with Spanish and English

TELUS International

Postuler

  • Date de publication :

    02 mai 2024

  • Taux d'activité :

    100%

  • Type de contrat :

    Durée indéterminée

  • Lieu de travail :

    Fully

Player Support Specialist for Supercell Games Account with Spanish and English

TELUS International Bulgaria is looking for passionate player support specialists for Supercell Account.

Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach - get the job you will enjoy!
A typical day:

  • Be every player's trusty advisor
  • Respond to gamers' queries via email and chat
  • Identify and assess customers’ needs to achieve satisfaction
Sounds good, right? 

If you have:

  • Fluency in Spanish and a good command of English
  • Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues 
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success 


We Offer:


  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us:  TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.



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