ServiceNow Manager

Client:

Our client is a leading global consulting firm whose ServiceNow practice partners with organizations to unlock business value through digital innovation. Leveraging ServiceNow, their experts lead large-scale IT and workflow transformations "” modernizing systems, optimizing processes, and driving measurable business performance.

Main missions:

• Lead and deliver challenging ServiceNow projects "” from enterprise-wide implementations to targeted advisory engagements.
• Support clients through complex Enterprise Service Management and digital transformation initiatives.
• Collaborate with international, highly experienced colleagues on client delivery, business development, and practice growth.
• Expand your professional network by partnering with teams across different service lines and global offices.

Your profile:

• At least 6 years of experience managing and leading ServiceNow implementations across modules such as ITSM, ITOM, SAM, SecOps, or IRM.
• Proven background in management consulting and technical project delivery, with the ability to resolve delivery challenges and shape solution design.
• Strong understanding of agile methodologies (e.g. Scrum) and experience leading design and development teams through full delivery lifecycles.
• Solid project management capabilities, including financial oversight and resource coordination.
• Experience working with distributed delivery models, including near-shore and off-shore teams.