Responsable des Opérations - 60%- permanent position

Responsable des Opérations - 60%- permanent position

Mission :

We are looking for a sharp, structured, bilingual professional who wants to grow into operational leadership and take ownership of systems that matter.

This is not a conventional administrative support role. It is a systems-building mission within a mission-driven organization.

This role is designed for someone who wants to grow into a long-term operational leadership position within a developing ecosystem, interacting with both the founder and the core teams.

System Design and Consolidation :

You will work alongside the founder and current operations lead to design and implement:

• A centralized and reliable client database
• Structured billing and invoicing workflows
• Robust booking and reminder systems
• Clear accounting interfaces and tracking dashboards
• Documented internal processes
• Operational clarity across executive programs and certifications

Operational Ownership :

You will progressively take full responsibility at 40%-60% for:

• Running all of the systems designed
• Calendar integrity and scheduling logic
• Invoicing flow and follow-up
• Client communication systems
• Financial tracking and reporting clarity
• Administrative consistency and continuous improvement

Profile :

• At least 3-5 years of professional experience in a structured environment such as a startup, consulting firm, SME, scale-up, or high-performance organization.
• Comfortable with managing complexity, deadlines, and professional standards.
• Bilingual French and English.
• Comfortable with CRM systems and automation tools.
• Ideally based in Switzerland or within easy travel distance.

Skills :

• You anticipate rather than react.
• You move quickly without sacrificing precision.
• You take pride in building invisible systems that make visible impact possible.

Ton interlocuteur/trice :

Ton contact pour ce poste est Leila. Avec plus de 15 ans d'expérience dans le domaine du recrutement, il/elle saura t'accompagner, te conseiller et t'apporter la réponse à toutes tes questions concernant le poste. Ce job ne correspond pas tout à fait à ce que tu cherches mais nos valeurs te parlent ? N'hésite pas à nous adresser ta candidature spontanée ! Nous ne répondrons qu'aux candidatures dont le profil correspond au descriptif demandé.