Line & Ramp Services Agent / Agent de service aéroportuaire (Hourly contract)

Position Summary

At Jet Aviation, we enable global flight with passion. As a leader in business aviation, we provide exceptional service to clients across the world. We are seeking a motivated Line & Ramp Services Agent to be the welcoming face on the tarmac, providing exceptional service while supporting safe and efficient ramp operations. If you thrive in a dynamic environment and have a passion for aviation and service excellence, we want you in our team.

Your role

• Deliver exceptional customer experiences: Be the first point of contact by greeting customers warmly and professionally, managing porter and valet services, and ensuring smooth luggage handling with care and efficiency.
  
• Ensure Flawless Presentation: Uphold Jet Aviation’s reputation by maintaining impeccable grooming and dress standards, ensuring as well that all FBO equipment and facilities are clean, well-presented, and reflect our commitment to quality.
  
• Operate ground Support Equipment: Take charge of all Ground Support Equipment (GSE) operations safely and efficiently, playing a vital role in smooth and timely ramp activities.
  
• Support teamwork & operational flow: Collaborate closely with supervisors and team leaders, stepping in as needed to maintain seamless day-to-day ramp operations.
  
• Promote safety & quality leadership: Drive a strong safety culture by proactively engaging with Safety & Quality Management Systems, spotting and reporting hazards or near misses, and adhering strictly to Jet Aviation’s policies and procedures.
  

What we offer you

• An exciting and challenging job in a dynamic environment.
  
• Various opportunities for professional and personal development.
  
• A motivated and cheerful team that looks forward to working with you.
  
• Our events are great! We also have lots of fun together outside of working hours.

Your profile

• Previous experience in aviation or related fields is a plus.
  
• Valid driver’s license is mandatory.
  
• Ready to work flexible, irregular hours to meet operational demands.
  
• General education degree required, with basic skills in Microsoft Excel, Word, and web applications preferred.
  
• Strong communicator and team player with a proactive mindset and the ability to perform under pressure.
  
• Passionate about delivering exceptional service every time.
  
• Fluent in French with a good command of English (B1-B2 level)