Our client is an asset manager.

Description

• Provides high level of service to existing and prospective investors as well as internal clients, including responding to general queries in a timely manner;
• Facilitates the account opening process between investor and/or their representative(s), internal teams, and the outsourced transfer agency service provider(s);
• Leads and/or monitors new investor on-boarding including coordinating the drafting, negotiation and ultimate signature of legal agreements and completion of AML requirements;
• Enters and updates investor information and accounts in the internal CRM system;
• Monitors and manages investor's dealing activity;
• Oversees the process of the calculation of distribution fees paid to financial intermediaries;
• Monitors quality of service delivery by external service providers, notably with respect to key regulatory & operational requirements applying to Luxembourg SICAVs & UK OEICs

Profile

• 2 to 4 years of experience within an asset management company with experience of Luxembourg, in a transfer agency oversight and/or investor support function.
• Fluent in English
• Proven track record of excellent customer service

Job Offer

You will join a premium company and working environment and have the opportunity to work on a diversity of topics.