Lingerie Attendant - Geneva, Switzerland
hosco.
Geneva
Key information
- Publication date:08 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Geneva
Job summary
Join Four Seasons, a leader in luxury hospitality. Experience a supportive work culture and endless growth opportunities.
Tasks
- Deliver exceptional service with a genuine heart and attention to detail.
- Maintain high standards of cleanliness and organization in the laundry.
- Communicate effectively with guests and colleagues in French and English.
Skills
- Fluent in French and English with a strong focus on quality work.
- Excellent organizational skills and attention to detail.
- Empathetic and positive attitude towards clients and team members.
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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A landmark on lake Geneva since 1834. With enchanting views of the lake and the snow-capped Alps in the distance as well as the Old Town, Geneva’s first hotel remains the first choice of sophisticated travellers and world statesmen. Come and unwind from your day with a treatment at our rooftop Spa, and build connections with colleagues over Italian gastronomy at Michelin-starred Il Lago before retreating to your Pierre-Yves Rochon–designed room for a good night’s sleep. Four Seasons Hotel des Bergues Geneva blends a revitalized sense of history with warm and genuine personal service in the very heart of the city.The Four Seasons Hotel des Bergues is Geneva’s first hotel, a monument combining contemporary and classic decoration, on the lakefront, the old town and the famous banking district with a breathtaking view of the Jet d’Eau. A modern Spa and a dynamic F&B operation complete the exceptional service provided by our extraordinary team.
JOB PURPOSE:
The position of Lingerie Attendant requires the ability to speak French and/or English. The hotel has a reputation and clientele of high quality. That is why we only employ staff ready to perform consistently high-quality work and to invest themselves to always satisfy the client. An empathetic and good-will relationship with clients and colleagues, accompanied by excellent organizational and language skills, are key elements for a Lingerie Attendant.
ESSENTIAL FUNCTIONS:
1. Must always have exemplary conduct. Must respect all Conduct Standards and Hotel Regulations. Must respect Hygiene and Safety rules as well as Standards and Procedures within their department.
2. Always be punctual, diligent, and notify the Service in time in case of problems or delays.
3. Responsible for the Cisa pass given on the day of entry into the hotel.
4. Ability to understand and use the laundry pick-up and delivery sheet.
5. Know how to fill out the laundry form.
6. Ability to detect tears, holes, and stains on the client’s clothes.
7. Know how to inform the client in case of holes, tears, or fabric discoloration.
8. Know how to label and mark laundry according to client requests.
9. Keep the workplace clean and tidy.
10. Know how to pass instructions between shifts and read log book messages with signature for approval.
11. Ensure the quality of cleaning and ironing.
12. Control the cleaning method.
13. Know how to update the in-house report (every two hours).
14. Know how to manage relocations.
15. Be versatile.
16. Answer phone calls respecting standards.
17. Pay attention to detail when packaging.
18. Ability to follow and respect payroll-related procedures.
19. Ability to manage the table linen inventory.
20. Ability to use, operate, and maintain the iron.
21. Ability to use the press for bed linen, towels, pillowcases, and bath towels.
22. Ability to report any equipment deficiency or malfunction to a superior or manager.
23. Ability to perform other tasks or projects assigned by management.
24. Ability to sort and fold bath towels, hang bathrobes on hangers, and fold mats.
25. Ability to shake sheets, table linen, and pillowcases.
26. Ability to keep public areas clean.
27. Ability to know the different sizes and classifications of linen.
28. Ability to use the machine for folding bath towels.
29. Apply and master quality standards related to your function.
"The list of tasks specified above is not exhaustive; your role will require constant adaptation to periods of high activity and specific client relationship management."
Only Swiss nationality, Swiss residency authorization, or EU citizens will be considered.
PREREQUISITES:
1. Fluent use of French and English.
2. Impeccable presentation.
