Kanton Zürich
Zürich
Supervisor / Caregiver - Operations Scheduling Career Changers Welcome 80 - 100%
- 28 August 2026
- 80 – 100%
- Zürich
Job summary
Join us at Justizvollzug und Wiedereingliederung (JuWe) and support reintegration.
Tasks
- Coordinate processes for the admission and release of inmates.
- Manage legal documents and coordinate transport and appointments.
- Monitor security systems and communicate with various partners.
Skills
- Minimum 25 years old with a vocational qualification and clean record.
- Strong organizational skills and ability to work under pressure.
- Proficient in MS Office and good German language skills.
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About the job
Supervisor / Caregiver - Operations Scheduling Career Changers Welcome 80 - 100%With around 1400 employees, the Correctional Services and Reintegration (JuWe) is the largest office within the Directorate of Justice and Home Affairs and is responsible for penal and measures enforcement as well as the execution of various types of detention. Our employees from around 40 professions support and promote the reintegration of offenders and are committed effectively and progressively to a safe and just society.
The Zurich Remand Prisons (UGZ) are one of eight main departments of JuWe. They comprise seven facilities with around 735 prison places and about 500 employees. They are responsible for provisional detention, investigative and security custody, as well as early penal and measures enforcement until transfer to a correctional facility. Thus, they fulfil a central function within the Zurich justice system from the outset.
As part of the UGZ, Zurich West Prison is located in the Police and Justice Centre Zurich and has 241 detention places. It specialises in provisional detention and remand custody and plays a key role in the admission and initial care of detainees.
Do you keep an overview when others lose their heads? Do structured processes, planning and precision appeal to you? Then we look forward to getting to know you!
Your tasks
- You organise and coordinate all processes related to the admission, stay and release of detainees; from cell allocation through to property management and deadline monitoring. You electronically record up to 60 admissions and releases daily
- Your duties also include processing detention-relevant documents, coordinating transports and planning appointments
- You operate security-relevant systems, monitor holding cells and handle emergency calls attentively and reliably
- In lively exchange with a diverse group of work partners – on the phone, at the counter or during arrivals – you communicate with important partners such as public prosecutors, probation and enforcement services, as well as the detainees themselves
- Occasionally, you also take shifts in the control centre or lodge to ensure security throughout the building
What you bring
- You are at least 25 years old, have a vocational qualification (EFZ or journeyman's certificate) and have no entries in the criminal or debt register
- You have at least 3 years of professional experience; further training as a correctional services specialist is an advantage
- Dealing with people in difficult personal situations is part of your daily routine. For this, besides a positive view of humanity, you need sensitivity, a strong character and sometimes patience
- You enjoy working in a structured and administrative manner, even in a complex environment
- High resilience and independent working are natural for you
- You have very good German language skills, both spoken and written; oral foreign language skills are a plus
- Confident use of MS Office and a general IT affinity are among your strengths
- You are willing to work shifts, including early, late, night and weekend shifts
What you gain
- Zurich West Prison is centrally located next to Hardbrücke, giving you excellent public transport connections
- You can expect a well-thought-out induction and a large range of part-time training and further education in theory and practice
- A lunch voucher card and an excellent staff restaurant
- 24/7 access to the PJZ fitness area enables you to achieve the perfect work-life balance
- We offer you a fair, secure and all-round good employment package
- You work meaningfully in a socially relevant environment
How to become part of us – five steps to employment
1) Application via our online tool
2) Online assessment
3) Virtual introduction with line management and HR
4) Personal meeting and trial day at GZW
5) Final decision
We are committed to prejudice-free application processes and therefore ask you to refrain from including a cover letter, photo and marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.
Do you have questions about the role? Saša Sedlarević, Team Leader Operations Scheduling, Tel. 043 257 32 25 is available for you. Questions about the application process will be answered by the Recruitment & Assessment team, Tel. 043 257 43 19.
Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
