Deutsche Bahn AG
Zug
Apprenticeship as Mobility and Transport Service Clerk on the ICE 2027 (m/f/d)
- 10 August 2026
- 100%
- Permanent position
- Zug
Job summary
Join Deutsche Bahn, a leading transport company in Europe. We strive to improve daily services for millions!
Tasks
- Assist customers with travel offers and safety services.
- Provide onboard service like ticket checks and announcements.
- Support elderly or mobility-impaired individuals during travel.
Skills
- Completed school with a recognized diploma in Germany.
- Fluent in German (at least B2 level) and proficient in English.
- Remain calm and organized in challenging situations.
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About the job
We are Deutsche Bahn. Millions of passengers travel with us every day and we transport enormous quantities of goods – across Germany and neighbouring Europe. Too often, we also disappoint. That is why we are working intensively on a better railway. For this, we need power and you! We are one of the most diverse employers in Germany. Every year, we look for around 5,000 apprentices in 50 different training professions who want to make the railway a little better with us day by day. Join in: We offer you attractive benefits, a fixed contact person, and a great team by your side. And after successful training, you have excellent chances of being taken on!
This is what awaits you in your apprenticeship:
- You look after and advise our customers on travel offers as well as service and safety services
- Service on the train, for example checking tickets, providing information in case of delays, and making announcements over the loudspeaker
- You help elderly or mobility-impaired persons
- Handling modern communication and sales systems is part of your daily business
- The gastronomic processes are also among your core tasks in the practical part of your training
Your profile:
- You have (soon) successfully completed school and your school leaving certificate is recognised in Germany
- Your German language skills correspond to at least the B2 level
- English is totally your thing
- You remain calm and keep an overview even in difficult situations
- You are responsible, reliable, as well as flexible and mobile
- Shift work and overnight stays in other cities are a welcome change for you
This is important to us:
Benefits
Attractive remuneration
DB Youngster Community
Free travel
Rental cost subsidy
Mobile device
Permanent employment
Equal opportunities and self-determined participation of severely disabled persons and those with equivalent status, as well as respectful cooperation, are firmly established principles within the DB Group. Therefore, severely disabled and equally entitled applicants are given preferential consideration if equally qualified.
