Assistant Spa Manager (m/f/d)

• Support of the Spa Manager in leading the spa team (approx. 55 employees): coordination of operations, development and implementation of training, conducting employee and job interviews
• Warm, proactive guest contact as well as ensuring an excellent guest experience
• Ensuring excellent service for our international and demanding guests: creating and monitoring SOPs, hygiene/safety guidelines together with internal quality standards
• Receiving and professionally managing guest complaints
• Duty scheduling taking all aspects into account (occupancy, guest wishes, absences, illness)
• Participation in meetings and close cooperation with all departments, especially with Medical Operations Management

• At least two years of professional experience in a comparable leadership position with personnel responsibility in a spa/wellness area
• Passion and interest in health prevention
• Strong qualities and skills in employee motivation and development as well as inspiring and leading a team
• Very high service mindset and guest orientation as well as excellent interpersonal skills
• Excellent communication skills, assertiveness, commitment and team spirit
• Resilience, reliability and quick comprehension and willingness to learn as well as great organizational skills to thrive in a fast-paced environment
• Well-groomed appearance, role model regarding corporate philosophy
• Excellent English skills, spoken and written

We offer you a new challenge in an internationally active company with continuous growth. The focus is on health, well-being, and a luxurious ambiance for our guests. You can significantly shape the company's success and actively contribute to building a worldwide brand. You benefit from personal and professional development as well as various perks such as discounts on tourist leisure offers and other benefits.