Application Manager CRM

The Application Management Basic Systems team is the technical backbone of KPT: It holds together the threads of the IT systems and ensures stable, high-performance applications. We are currently introducing Salesforce as a new CRM system. Do you enjoy juggling complex systems, act decisively in case of disruptions, and make bold decisions especially when things suddenly become unclear?

• You ensure a stable, high-performance, and resource-optimized operation of "your" applications – with special focus on Salesforce CRM.
• To prevent outages, you take care of the uninterrupted interaction of the applications with surrounding systems.
• The technical 2nd-level support is your domain: You analyze errors and fix them together with the providers.
• You support the operational development of Salesforce and are a reliable support for software development.
• Your carefully maintained documentation keeps operational processes transparent and understandable for everyone.

• Training in computer science, business informatics, or a comparable professional certificate
• Experience in application operation and application management – ideally with Salesforce
• Routine in collaborating with providers and managing them
• Solid knowledge in requirements and test management
• Strong communication skills, analytical thinking, and an open mindset

• 40-hour week and flexible working hours
• Home office options
• 25 vacation days, 30 days from age 50
• December 24th & 31st paid holidays
• 15 minutes paid breaks each morning and afternoon
• Free fruit
• Diverse drink and food offerings in the in-house cafeteria
• Modern office spaces directly at Wankdorf Bern train station
• CHF 300.– rail coupon for an annual, route, or general subscription (GA)
• CHF 2,200.– Reka checks per year with 20% discount

KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our customers is our success.