Comfone AG
Bern
2 days ago
Head of IP Engineering & Operations - 100% (m/f/d) at the Headquarters in Bern
- 12 March 2026
- 100%
- Permanent position
- Bern
Job summary
Join Comfone, a pioneer in global roaming services, based in Bern. Be part of a diverse team shaping communication for millions.
Tasks
- Lead and inspire a team of 5 Network Engineers in IP.
- Ensure seamless operation of our global network infrastructure.
- Manage hardware and software lifecycle for optimal performance.
Skills
- Proven leadership experience with a background in networking.
- Strong project planning and organizational skills required.
- Excellent communication skills for technical and non-technical teams.
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About the job
We live in a connected world. Whether you are chatting with your loved ones overseas or relying on connected medical devices, a reliable connection is essential. That is why we ensure simple and limitless communication with all people and things. Comfone is a pioneer of global international roaming services, a market that is constantly evolving technologically. We are proud of our contributions to defining standards and shaping this industry. Over the past 25 years, our roaming services have helped billions of subscribers stay connected when it matters. We are a Swiss company based in Bern with regional offices in Europe, Latin America, North America, and the Asia-Pacific region. We are an international team with employees from 40 different countries who speak 32 languages and are guided in our daily work by the values of diversity, equality, and inclusion.
To learn more about the company, visit our website www.comfone.com.
Head of IP Engineering & Operations - 100% (m/f/d) at the Headquarters in Bern
Immediate start or by arrangement.
To strengthen our IP team in Bern, we are looking for a committed leader who, with expertise and foresight, ensures that our IP infrastructure and all associated subsystems function smoothly at all times.
Your area of responsibility
- You are responsible for leading and managing the IP team. You are the contact person for your 5 Network Engineers and contribute to maintaining a positive team culture
- You are responsible for the technical direction and quality of your team's work. You ensure that processes and solutions meet requirements and are responsible for implementing technical innovations and improvements
- You are responsible for the smooth operation of our network infrastructure. This includes identifying and resolving disruptions in our worldwide network (with over 100 nodes) as well as supporting our international customers (mobile network operators)
- You manage the life cycle for dedicated hardware, software, and customer connections. This includes planning and implementing updates and upgrades to ensure the IP infrastructure is always up to date. You are also responsible for capacity planning
- You maintain relationships with system providers/suppliers and lead collaboration and project implementation
- You plan and ensure an effective support organization within the IP team, including on-call service. This ensures that requests from customers or internal departments are handled efficiently and that the IP infrastructure can be offered with high quality and reliability
Your ideal profile
- You have proven leadership experience and the ability to inspire, motivate, and develop your team
- You have strong skills in work and project planning to ensure tasks are completed on time and efficiently
- You have experience in the network world or proven leadership experience in the IP/telecom world
- You are characterized by a structured approach and have a strong interest in creatively solving technical or organizational problems
- You are dynamic, reliable, and proactive, and your passion for your work radiates to your team and colleagues
- You feel comfortable in an international environment and have the ability to successfully collaborate with customers, colleagues, and experts from different cultures
- You have excellent communication skills, both with technical experts and non-technical stakeholders
- It is an advantage if you have higher education, whether a HF degree, bachelor’s or master’s degree in IT, business administration, or project management
- You have knowledge in one of the areas of IP infrastructure (network equipment in general, switches, routers, firewalls, etc.) and are willing to familiarize yourself with these technologies
Our offer
In addition to a variety of challenges in a growth-oriented market and the opportunity to help shape the future of our dynamic and very successful company, we offer:
- a friendly working environment with theme evenings, aperitifs, raclette evenings, and more!
- a multicultural and multilingual team with English as the company language
- annual international events with our customers from around the world (ConneXion)
- a competitive salary with very good social benefits
- flexible working hours and the possibility to work partially remote
- a brand-new office with state-of-the-art equipment
- SBB half-fare travelcard
- mobile phone contract and financial support for purchasing a mobile phone
- special prices in restaurants near the headquarters in Bern
- onboarding with subsequent training and introduction to all departments
- support for further education
- company events (summer party, Christmas party, team events, ...)
Have we sparked your interest?
We look forward to receiving your complete application documents.
Comfone
Sarah Seibt, Head of Human Resources
hr@comfone.com
comfone.com
We look forward to receiving your complete application documents.
Comfone
Sarah Seibt, Head of Human Resources
hr@comfone.com
comfone.com
