Valiant Bank AG
Gümligen
Digital Advisor Customer Centre 80 - 100 %
- 13 August 2026
- 80 – 100%
- Gümligen
About the job
Simplify together. Because life is full of possibilities, while becoming more complex. That is why we are looking for collaborators who, with us, implement simplicity.
Your activities
- be the first point of contact to competently advise our customers by phone and video on payment, savings, pension, and digital banking topics
- welcome customers from our branches via videoconference and offer them a personal and professional advisory experience
- identify the needs of our customers and recommend suitable products and services
- create a climate of trust through your empathy, communication skills, and open-mindedness, thus contributing to a high level of customer satisfaction
You have
- a completed basic training in the service sector
- excellent spoken French and fluent spoken German (conversational level)
- enjoyment in human contact as well as advising and selling by phone and video – ideally complemented by initial professional experience in this field
- team spirit, openness to change, and the willingness to thrive in a dynamic work environment with shift planning
- the ability to meet the diverse needs of our customers and maintain an overview even in demanding situations
About us
Valiant is an independent Swiss financial service provider. It operates exclusively in Switzerland and offers private customers and SMEs a comprehensive, simple, and understandable range of financial services. Valiant is locally established in fifteen cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, St. Gallen, Schaffhausen, Solothurn, Thurgau, Vaud, Zug, and Zurich. Furthermore, it is present throughout Switzerland thanks to its innovative and digital services. Valiant has a total balance sheet of 38.2 billion francs and employs around 1200 collaborators, including more than 70 trainees.
