PILATUS-BAHNEN AG
Schwyz
Apprentice Hotel Communications Specialist EFZ (m/f/d)
- 04 August 2026
- 100%
- Apprenticeship
- Schwyz
Job summary
Join Pilatus-Bahnen AG, a top tourism company in Switzerland! Exciting opportunities await with a vibrant work environment and great benefits.
Tasks
- Handle reception tasks like check-in and guest assistance in three languages.
- Provide excellent service for guests during meals and events.
- Assist in kitchen prep while ensuring hygiene and dietary needs are met.
Skills
- Completed secondary education at A level with good language skills.
- Strong communication skills in German, English, and French.
- Team player with a passion for learning and guest services.
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About the job
Who we are
Pilatus-Bahnen AG is one of the most successful tourist companies in Switzerland, offering a diverse range of leisure activities at Pilatus. 2 cable cars, 2 hotels, 5 restaurants, the steepest cogwheel railway in the world, and the largest rope park in Central Switzerland promise exciting excursion experiences. Exceptional seminar and banquet facilities enable memorable events. In the main season, over 250 employees enthusiastically serve national and international guests at Pilatus, providing thrilling nature experiences.
Pilatus-Bahnen AG is one of the most successful tourist companies in Switzerland, offering a diverse range of leisure activities at Pilatus. 2 cable cars, 2 hotels, 5 restaurants, the steepest cogwheel railway in the world, and the largest rope park in Central Switzerland promise exciting excursion experiences. Exceptional seminar and banquet facilities enable memorable events. In the main season, over 250 employees enthusiastically serve national and international guests at Pilatus, providing thrilling nature experiences.
Apprentice Hotel Communications Specialist EFZ (m/f/d)
Do you enjoy engaging with people and take pleasure in working as a team to ensure our guests feel completely at home at Pilatus Kulm? Then apply now for an apprenticeship starting August 2027 as a Hotel Communications Specialist EFZ.
What you can achieve
- Reception duties such as check-in, check-out, guest care in three languages (D/E/F) from greeting to farewell, handling reservations, administrative tasks, and dealing with complaints
- Service for half-board, à la carte and banquet guests, breakfast preparation, mise en place, guest care and advice on food and beverage choices, provision of seminar and banquet rooms
- Assistance in the kitchen with preparing food offerings for hotel and restaurant guests, considering food allergies and intolerances as well as applicable hygiene regulations
- Cleaning and preparation of hotel rooms and guest areas, correct use of cleaning agents and machines, room design and decoration, maintenance and inventory management
- Consultation and support for seminar and banquet guests, handling reservations from quotation to execution of seminar events
- Participation in marketing, accounting and human resources departments
What sets you apart
- Successful completion of secondary school level A
- Good knowledge of German, English and French; a language stay is an advantage
- Proficiency in MS Office
- Enthusiasm for multilingual communication with guests
- Enjoyment of independent work as well as teamwork
- Good comprehension and motivation to learn new things
- Warm, reliable and service-oriented personality
What you can look forward to
- Start your training in a successful and modern tourism company
- Free GA travelcard during your apprenticeship
- Personal annual pass for Pilatus
- TUZ card, allowing you to explore other mountains in Central Switzerland
- Great discounts, admissions and leisure offers
- Employee profit-sharing - your success is our success! We are proud to share our success with employees in good business years.
- Open and family-like environment in a successful, modern tourism company
If our company values Respectful, Honest, Warm and Togetherness are important to you and you enjoy interacting with guests from all over the world – then we say: Welcome to the team (almost, just missing your electronic application). We look forward to it!
Please use the following button to apply online.
Please use the following button to apply online.
Martina Zaugg
Recruiting Manager
041 329 11 09
Recruiting Manager
041 329 11 09
