Team Leader Customer Center (m/f) 80 - 100%

We inspire sustainably – customers and team members alike. Do you too? Then you are the right fit for this exciting leadership position in the management of our customer advisors. Let your ideas grow with us; together we offer more than banking.

• You coach and lead around 12 employees
• You are responsible for the promotion and further development of your employees as well as a positive performance culture to ensure team success
• You support your employees as a contact person for demanding customer inquiries
• You manage the assigned customer base
• You are jointly responsible for the further development of the entire customer center

• You have completed a banking or equivalent training with a higher professional qualification
• You bring strong leadership skills (3 to 5 years of leadership experience)
• You are a convincing and inspiring personality with good communication and motivation skills (native German with good French skills are an advantage or native French with B2 level in German)
• You think entrepreneurially and act networked
• You enjoy direct customer contact and like to maintain sustainable customer relationships

• Promotion of your individual development needs, both in terms of time and finances
• Flexible working forms (part-time, job sharing, home office, annual working hours)
• Between 25 – 30 vacation days per year
• Sustainable compensation: no individual bonuses, but profit sharing for all employees
• How we interact: You culture - open - personal - team-oriented

Rachel Picci
HR Business Partner

For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate clients with innovative financial services. The needs of our customers are always at the forefront of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.

The well-being of our employees is close to our hearts. We promote young and experienced talents in their further development, advocate for individual and flexible working forms, and pave the way for our employees for further education and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored in us; diversity , collaboration, and humor are part of our DNA.