Customer Support Staff IT Infrastructure (m/f/d)

About the job

Informaticon specialises in IT services and business software for SMEs in the German-speaking region. We use innovative products, always with the aim of relieving our customers in their daily lives and being useful to them. Our customers appreciate the cooperative, helpful and flexible collaboration. Our architectures are built to be sustainable and scalable. We achieve this thanks to cooperation with technology partners such as Nutanix and Cohesity.

Enjoyment in customer contact

You can explain complex matters so that even laypeople understand them. You enjoy being in contact with people and have a winning manner. Supporting customers as a service provider brings you joy.

Quick comprehension and interconnected thinking

You quickly understand the needs of the different stakeholders and succeed in finding suitable solutions together with them.

Affinity for technical solutions

You have experience in the IT field or are motivated to acquire this knowledge.

Qualification

Commercial basic training E- or M-profile with very good results.

In everything we do, we help and support each other to achieve more together. We get to the bottom of things and are only satisfied when we have found the most sensible solution. Long-term customer relationships are more important to us than short-term success.

Tailored to your needs

Individual employment opportunity

We offer you flexibility and individual employment conditions. We take your professional as well as private commitments into account.

Targeted further training & promotion

We support you in your further training with the aim of developing your strengths. Existing employees have priority with us for promotions (technical or hierarchical).

Flexible for personal commitments & extensive provision

Your personal well-being is our top priority. We support you with straightforward solutions in unexpected events and also think about your future.