yellowshark
Hunzenschwil
Sales Back Office Clerk (m/f) 80-100%
- 18 September 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 5502 Hunzenschwil
About the job
For our client, an internationally oriented company in the machine tool industry, we are looking for a reliable and customer-focused individual for technical customer service. The position combines the support and coordination of service requests with the planning of assignments, travel, and various administrative tasks. You can expect a varied range of duties in a professional environment where you can use your organisational skills, technical understanding, and language skills in a versatile way.
- Planning, coordination, and administrative processing of service orders in the ERP system
- Scheduling and organising assignments of our field staff including travel planning
- Taking on various organisational and administrative tasks in customer service as well as supporting the telephone switchboard
- Supervising, accompanying, and providing professional support to commercial trainees during their training in customer service
- Proficient use of ERP applications and enjoyment of administrative and organisational tasks
- Independent, careful, and solution-oriented working style with a high sense of responsibility
- Confident German language skills as well as good knowledge of French and English
- Interest in technical contexts and enjoyment of direct contact with customers
- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
Tasks
- Contact person for customers regarding technical service requests and ensuring professional handling of concerns- Planning, coordination, and administrative processing of service orders in the ERP system
- Scheduling and organising assignments of our field staff including travel planning
- Taking on various organisational and administrative tasks in customer service as well as supporting the telephone switchboard
- Supervising, accompanying, and providing professional support to commercial trainees during their training in customer service
Profile
- Commercial basic training as well as practical experience in a customer-oriented role- Proficient use of ERP applications and enjoyment of administrative and organisational tasks
- Independent, careful, and solution-oriented working style with a high sense of responsibility
- Confident German language skills as well as good knowledge of French and English
- Interest in technical contexts and enjoyment of direct contact with customers
Additional Information
- Participation in external training courses- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
