SME Onboarding Specialist 80-100%

09 September 2026
80 – 100%
Permanent position
Lenzburg

Job summary

Join Hypothekarbank Lenzburg, a leader in shaping banking's future. This role offers an innovative work environment with modern benefits.

Tasks

Handle digital onboarding for SME clients in the Service Center.
Manage administrative tasks, including account openings and inquiries.
Support clients in navigating digital processes effectively.

Skills

Commercial training, preferably in banking, and experience with SMEs.
Strong analytical skills and customer-oriented mindset.
Excellent communication in German and French, other languages a plus.

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About the job

Banking of the future – and you right in the middle of it

While others are still talking about the future of banking, we are already shaping it today. Digital processes, modern fintech solutions, and new ways of customer interaction have long been part of everyday life at Hypothekarbank Lenzburg. Now we are looking for you to take the next step with us.

As a reliable and professionally competent individual, do you enjoy taking responsibility, handling customer concerns in a solution-oriented manner, and supporting our SME clients in their digital start? Then become part of our well-coordinated team in the Service Centre and help shape the future of HBL with us.

Your tasks

Taking over and processing SME account openings from the digital onboarding process in the Service Centre
Handling administrative tasks: opening capital deposit accounts, opening business relationships for SMEs, processing written enquiries and orders, including handling customer-related pending matters and conducting clarifications in telephone customer contact

What you bring

Commercial basic training, preferably banking training (e.g. CYP)
Professional experience along the entire SME process (end-to-end)
Knowledge of regulatory requirements (OR, VSB, AIA / FATCA)
Analytical skills, effective working style, high self-motivation & customer orientation
Affinity for digital channels is an advantage
Team player with very good communication skills in German and French mandatory, additional foreign language skills are an advantage

Our offer

You decide where you work today – and help shape where we will be tomorrow.

Workplace of your choice: either at the Hypothekarbank Lenzburg in Lenzburg or at Swiss Bankers in Grosshöchstetten (from summer 2027: new workplace in the Bern area)
Flexible working: home office is also part of our modern working model – depending on function and team organisation
Varied and future-oriented activity
Innovative, dynamic environment
Attractive employment conditions
Uncomplicated informal culture
Suitable for returnees

Ready for the next step?

Then we look forward to getting to know you. Bring your experience, your ideas, and your enthusiasm for modern banking – and become part of our team in the Service Centre.

We only accept direct applications.

Your contact

Michael Grösser, Team Leader Service Centre, Tel. +41 62 885 14 36
Mark Mirdita, HR Business Partner, Tel. +41 62 885 13 60