Business Intelligence Team Leader (100%)

About the job

The EOC, the multi-site hospital of Ticino, is present with its institutes throughout the entire cantonal territory for a total of 1,000 beds. The organisation effectively combines a local approach with an overall vision, guaranteeing the population a comprehensive and local hospital offer, regardless of where the services are requested.

Thanks to the commitment and expertise of over 6,500 collaborators and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.

To complete our Business Intelligence team within the Digital Evolution and Technology Area of the General Directorate, we are looking for a

Business Intelligence Team Leader (100%)

Tasks:

• Organisation and management of team collaborators, planning priorities and activities.
• Maintaining contacts with key stakeholders, organising the BI Board and participating in the Data Governance Board.
• Ensuring the functional and technological evolution of the BI platform.
• Developing software in the field of automated data warehousing applications, data analysis and data mining;
• Collaboration with the team developing the clinical information system for the creation of application dashboards.
• Interface with users to resolve issues and introduce new functionalities related to Business Intelligence applications;
• Identification of new models for information aggregation.

Required qualifications:

• Professional university diploma or equivalent or higher in the IT field with at least 10 years of experience. Alternatively, proven experience as a Business Analyst and BI developer.
• Several years of experience managing a small team.
• Teamwork attitude and strong communication skills;
• Experience in managing databases, relational and non-relational;
• Experience using Business Intelligence platforms (particularly Power BI);
• Knowledge of programming languages for statistical analysis (e.g. Python or R);
• Good knowledge of Italian and English.

Preferred qualifications:

• Experience in hospital healthcare;
• Knowledge of real-time data analysis and visualisation (e.g. ELK);
• Knowledge of ETL tools (e.g. SSIS);
• Knowledge of a second national language;
• ITIL Foundation certification.

We offer:

• Opportunities for professional development and training;
• Competitive salary and social benefits;
• Pleasant working environment in an interdisciplinary and dynamic structure;
• Possibility to work remotely.

Start date:

Complete applications including CV, cover letter, copies of study and work certificates must be submitted on the designated platform by 13 December 2026.

Applications received after this date will not be considered, nor those submitted in paper form or by email.

Further information can be requested from the EDT Area of the EOC General Directorate Tel. 091 811 12 10.

Please note that for this position, the EOC may use external specialists for the selection process. The personal data you provide (e.g. CV, cover letter, references) will be shared with these third parties and processed exclusively for selection purposes, in accordance with current data protection regulations. For more details, please refer to our Privacy Statement | EOC.