Schaerer AG
Zuchwil
Technical Support Specialist International (m/f/d) 100%
- 05 August 2026
- 100%
- Permanent position
- Zuchwil
Job summary
Join a dynamic team as a Technical Support Specialist! Enjoy a flexible work environment and competitive benefits.
Tasks
- Plan and conduct technical training for global partners, both remote and onsite.
- Provide 3rd level technical support and manage key accounts effectively.
- Coordinate technical adjustments, including material planning and documentation.
Skills
- Technical education or equivalent experience; training experience is a plus.
- Strong communication skills in a global setting with C1 English.
- Proactive, solution-oriented approach with a focus on customer satisfaction.
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About the job
JOB DESCRIPTION:
Planning and conducting technical training and updates for international partners (remote & on-site)
Ensuring technical support (3rd level) as well as managing global key accounts and partners
Coordinating technical adjustments including material planning, documentation, and cost estimation
Analysing customer and partner feedback for continuous product and quality improvement
Supporting product launches, field tests, as well as sales and marketing activities
PROFILE:
Completed technical education (HF/FH) or equivalent practical experience, ideally complemented by training experience
Several years of experience in technical service/support (including electrotechnical know-how) as well as solid IT user knowledge
Very good English skills (C1) and strong communication skills in an international environment
Structured, solution-oriented, and independent working style with a strong customer focus
Willingness to travel internationally (max. 20%), driving licence category B, and flexibility regarding working hours
OUR ATTRACTIVE OFFER:
We offer you a dynamic environment and the chance to familiarise yourself with an independent role. You have the freedom to actively use and successfully apply your professional, methodological, and social skills. A modern employer with progressive working conditions, fantastic coffee, and above-average social benefits awaits you at your new workplace.
NOTE FOR RECRUITMENT AGENCIES:
Please note that we fill this position without the support of recruitment agencies and therefore do not accept unsolicited dossiers from recruitment agencies. Dossiers submitted by recruitment agencies are considered unsolicited and do not lead to any contractual obligation on our part.
