Head of Operational Training and Support (80-100%)

About the job

Electricity powers our lives. And we move electricity. Every day, we commit ourselves to the security of supply on the network side in Switzerland. On behalf of Switzerland and in cooperation with international partners, our employees ensure a powerful and reliable electricity grid.

We are looking for a dedicated leader as soon as possible for the position of

Head of Operational Training and Support (80-100%) - 1608

Ensuring electricity in Switzerland

Secure network operation begins with people who are well prepared. In this leadership role, you and your team ensure that employees in system operations are optimally trained, the right tools are available, and important processes and interfaces function reliably.

As Head of Operational Training & Support, you lead an eight-person team across three locations. You are directly integrated into real-time system operations and make an important contribution to ensuring that the Swiss transmission grid can be operated safely and reliably even in challenging situations.

Your diverse range of tasks is oriented towards the needs of system operations and includes in particular:

Leading and developing your team and creating the framework conditions for high quality, personal responsibility, and good collaboration

Developing, organising, and conducting training for internal and external employees in system operations using Swissgrid’s own simulators

Ensuring compliance, traceability, documentation, and quality control of training and certifications of real-time personnel according to the regulatory requirements of the industry

Further development of the Simulation Centre and the training portfolio, as well as the development and implementation of training programmes for operational system operations staff

Supporting the analysis of events in system operations and, as a result, the new or further development of affected processes

Proactive improvement and further development of concepts and processes related to system operations, especially through project work (client responsibility, project management, participation)

Coordinating operational interfaces with power plant operators, distribution network operators, and foreign transmission system operators, including responsibility for corresponding technical contracts and representing Swissgrid in national and international committees and working groups

This is how you make a difference

You are an entrepreneurial-minded leader who enjoys taking responsibility, quickly grasps complex contexts, and keeps an overview even with many parallel topics. You combine strategic thinking with a strong implementation focus and can bring different interests together into viable solutions. You bring the following:

University of Applied Sciences or university degree, preferably in a technical or economic field

Several years of experience in the energy industry, ideally with insights into various value creation stages and a good overview of different business areas of a transmission system operator

Leadership experience and enjoyment in developing employees, providing orientation, and delegating responsibility

Strong ability to quickly grasp new topics and complex contexts, recognise dependencies, and derive pragmatic solutions

Enjoyment of a versatile environment and advancing different topics simultaneously

Excellent communication skills, also at higher hierarchical levels and in exchange with the board of directors and supervisory authorities

Confident negotiation and German language skills and very good English skills; French and Italian are a plus

How we inspire you

We offer varied and exciting tasks in a company unique to Switzerland and a state-of-the-art working environment in close proximity to the station in Aarau. In addition, you benefit from the following perks:

Flexible working hours (42 hours per week), including home office options

30-35 days of annual leave plus company holidays between Christmas and New Year

Progressive social benefits and an attractive pension fund

Opportunities for professional development

Financial and/or time support for internal or external further training

Competitive salary and reward for good performance

About us

The Operational Training & Support team supports Swissgrid Control in operating the Swiss transmission grid safely and reliably. In the Simulation Centre, the team trains Swissgrid employees and conducts, among other things, annual training for network restoration with Swiss distribution network operators.

Another important task is coordinating contractual and operational interfaces between Swissgrid and power plant operators, distribution network operators, and foreign transmission system operators.

Would you like to make a direct contribution to the safe operation of the Swiss transmission grid with your team and bring together people, processes, and technology? Then we look forward to hearing from you.