Commercial Vehicle Customer Service (m/f/d) 80-100%

Gebr. Knecht AG is a traditional family business with over 100 years of experience and part of the Knecht Group. At our four locations in Switzerland, we employ over 60 motivated staff in the areas of commercial vehicles, construction machinery, bodywork, paint shop and signage. Our customers have trusted our quality, reliability and personal care for decades.

As an official MAN and Mercedes-Benz service centre, we represent two leading brands and ensure with our comprehensive service that commercial vehicles, construction machinery and cranes are always in top condition.

To strengthen our customer service team at the Windisch location, we are looking for a committed, dynamic and technically skilled individual to start immediately or by arrangement.

• Competent advice and support for our customers on site, by phone and email – focusing on individual solutions and sustainable customer satisfaction
• Organisation, acceptance and coordination of customer orders, including efficient deployment and workshop planning
• Preparation of meaningful quotations as well as advice on suitable service and repair solutions
• Comprehensive order processing from recording to invoicing – reliable, precise and punctual
• Assumption of administrative and organisational tasks in the after-sales area to ensure smooth processes

• Completed technical basic training in the automotive sector with commercial further training or commercial training with solid experience in vehicle technology
• Professional experience in customer service / after sales, ideally in the commercial vehicle or construction machinery sector
• Confident handling of common MS Office programmes and willingness to familiarise yourself with new systems
• Strong independence, reliability and sense of responsibility
• Team-oriented personality with a high degree of flexibility and service orientation

• A pleasant working atmosphere in a future-oriented family business with clear structures and modern technology
• A varied and responsible role in customer service
• A committed team with a family culture, short decision-making paths and mutual support
• 5 weeks’ holiday as well as the possibility of a 4-day working week
• Targeted further training in the commercial or technical field, e.g. customer service advisor school, commercial diploma or equivalent
• Career opportunities within the Knecht Group (e.g. at Thomann, Eurobus or Welti-Furrer)
• An attractive overall package with a market-appropriate salary, very good public transport connections and exclusive employee discounts within the Knecht Group

Have we piqued your interest? Then we should get to know each other!

If you have any questions, Mr Clemen (Customer Service Manager) or Mr Laube (Operations Manager) will be happy to assist you at 056 461 65 65.

Just send us your CV and work references – a cover letter is not necessary. It is more important for us to get to know you personally: what strengths you bring, what is important to you in your work and how you can enrich our team with your skills.

We look forward to you becoming part of our team soon!