Responsible ICT and Infrastructure (60%)
Zürich
Key information
- Publication date:13 August 2025
- Workload:60%
- Place of work:Zürich
Job summary
Caritas Zürich is an independent Catholic charity aiding families in need. Join a supportive team making a real impact in Zurich.
Tasks
- Ensure smooth ICT infrastructure operations across 10 sites.
- Provide 1st and 2nd level user support effectively.
- Plan and implement ICT strategy, including security policies.
Skills
- Relevant education in ICT or equivalent experience required.
- Proficient in M365 as both user and administrator.
- Strong social skills and willingness to share knowledge.
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Responsible ICT and Infrastructure (60%)
The IT department is part of the Finance & IT department and ensures the secure operation of ICT and its further development along with the associated infrastructure.
We are looking for a "Responsible ICT & Infrastructure (60%)" starting November 1, 2025, or by agreement for the newly created position.
In addition to ensuring a smooth operation of the ICT infrastructure in close collaboration with external service partners, you will be responsible for the following tasks:
- Operation and maintenance of the ICT infrastructure at the headquarters and the 10 external locations with a total of around 75 workplaces
- User support (1st and 2nd level support)
- Creating and maintaining ICT documentation
- Maintenance of AD and administration of M365
- Personnel and technical leadership of a support employee
- Planning, further development, and implementation of the ICT strategy and security policies – including professional advice to management on these topics
- Maintaining contact with external suppliers and contract management
- Planning and managing ICT resources and budgets in close collaboration with the Finance & Information management
- Responsibility for office infrastructure and coordination of minor renovations of office spaces
You have a solid knowledge of M365 as a user and administrator and are characterized by a high level of social competence and a willingness to share knowledge. In addition, you bring the following:
- IT specialist HF, BSc (Business) Informatics FH or an equivalent qualification
- Independent, reliable, and structured working style
- Appreciative, binding, and transparent behavior
- Experience with virtualized environments
- Knowledge in project management and/or IT service management is an advantage
- In-depth knowledge in ICT security is an advantage
- Knowledge in the field of telephony is an advantage
Start date: November 1, 2025, or by agreement.
Caritas Zurich offers employment conditions that allow for a balance between work and private life and an open working atmosphere at the pulse of social issues.
For inquiries about the position, please contact Mr. Michael Busse, Head of Finance & ICT, phone 044 366 68 05.
We thank you for your interest and look forward to your application by September 7, 2025, via the online portal.