Head of Service (100%, m/f/d)

Head of Service (m/f/d | 100 %)

By arrangement

We are looking for people with passion. For their profession, for the team, and for our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our approximately 270 friendly and motivated employees with great team spirit.

These are your tasks

• You take over the operational management of the service team both in à la carte service, half and full board, at banquets and events - leading and supporting our employees in service

• You are the reliable and charming contact person in our three restaurants – individual and professional guest care from reception to farewell

• You are responsible for efficient staff scheduling – agile, proactive, and thoughtful

• You support first-class service – compliance with quality standards and hygiene regulations

• You share responsibility for a smooth service process – collaboration within the team and with other departments

What we expect from you

• You have professional experience in a similar position in upscale gastronomy

• You are an enthusiastic host

• You have solid knowledge in the area of wines and beverages

• You have already gained initial leadership experience

• You have an exceptional service awareness and are always ready to go the extra mile for our guests and employees

• You love guest contact, are communicative, and always remain courteous and friendly

• You speak German – additional languages are a plus

• Knowledge of Lightspeed and Aleno is an advantage

What we offer you

• Catering: our kitchen also conjures up fresh, healthy, and subsidized meals for our employees

• Health: to stay fit and healthy, our employees use the bath and fitness area free of charge

• Promotion: we support your professional development through a cost contribution to further training

• Discounts: you benefit from discounts in our hotel, in the region, as well as with partner companies of the ERFA group and the Private Selection Hotels 

• Additional benefits: weekend bonuses and free parking 

For more information about this position, please contact
Paula Traffelet, F&B Manager,
available to assist you.
Phone: +41 71 798 80 80
Email: p.traffelet@hofweissbad.ch