Bächli Bergsport AG
Bern
Apprenticeship Retail Specialist EFZ Sporting Goods Designing Shopping Experiences
- 31 July 2026
- 100%
- Bern
Job summary
Join Bächli Bergsport, a leading Swiss store for mountain sports. Experience a supportive work environment with a focus on outdoor adventures.
Tasks
- Assist customers in finding the best gear for their mountain adventures.
- Maintain product presentation and manage inventory effectively.
- Learn to handle repairs and provide excellent customer service.
Skills
- A strong interest in mountain sports and good language skills are essential.
- Teamwork and responsibility are key to success in this role.
- Effective communication skills are vital for customer interactions.
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About the job
Are you fascinated by the mountains and the sports you can practise there, such as hiking, climbing, high-altitude tours, ski touring, trail running? Would you like to get to know our diverse products yourself, try them out and competently advise our customers? Would you like to complete an apprenticeship as a retail specialist EFZ? Then you are exactly right with us!
Bächli Bergsport is the leading Swiss specialist shop for mountaineering, climbing, expeditions, hiking, ski touring and snowshoeing. In eleven sales branches in the German-speaking part of Switzerland, two sales branches in the French-speaking part and one sales branch in Ticino, we offer our discerning customers the best products and brands, expert advice and high-quality service.
What you will do with us:
- You advise and serve our customers in the sales shop, equip them for their next mountain adventure and ensure a positive shopping experience.
- You take care of order, presentation and management of the goods.
- You learn to accept and process repair and service orders and communicate in a customer-oriented manner in demanding situations.
- You work closely with other areas in the company and ensure smooth information flow across all channels.
- You inform yourself about current products, services and trends in the industry and integrate your findings into your daily work.
Your backpack is packed:
- You enjoy working with people, are sociable and upbeat.
- Responsibility and independent work are among your strengths. But you also like working in a team.
- You are interested in mountain sports or enjoy practising them.
- The school requirements for the three-year training as a retail specialist are a good school leaving certificate, good German skills and good knowledge of another foreign language, preferably English or French.
Why we suit you:
- In your versatile and exciting apprenticeship with us, you will learn the expertise for our products on the sales floor and during our alpine training courses in the mountains.
- With us, you are part of a family business and the Bächli team: We give you trust and take your concerns seriously. Our experienced trainers support you in achieving the apprenticeship goals.
- You can expect a motivated team, a pleasant working atmosphere with a first-name culture and encounters on equal footing.
- Bächli grants you six weeks of holiday per year and good employee conditions.
- We are the leading mountain sports specialist shop, employ around 250 staff in 14 branches, speak German, French and Italian and look forward to welcoming you!
More information can be found on our homepage. If you have questions about the apprenticeship, please contact the persons listed. We look forward to receiving your complete online application directly via the red button.
Contact
Deputy Head of HR
Bächli Bergsport AG
Phone:+41 44 826 76 32
Trainer
Customer Service / Trainer
Bächli Bergsport AG
Phone:+41 31 330 80 80