RUAG AG
Bern
System Manager
- 25 August 2026
- 100%
- Bern
Job summary
Join RUAG to manage essential systems for Swiss security. Enjoy a dynamic work environment and contribute to national safety.
Tasks
- Oversee and control assigned systems during their usage phase.
- Ensure contractually agreed SLA services to clients are met.
- Plan, coordinate, and monitor service delivery effectively.
Skills
- Technical education with further training in business management preferred.
- Strong organizational and communication skills are essential.
- Fluent in German and English, SAP S4 knowledge is a plus.
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About the job
What you can achieve
- Responsible for the support and management of the assigned systems during the operational phase
- Ensuring the contractually agreed SLA services towards the customer
- Planning, coordination and monitoring of service delivery
- Technical and commercial management of the assigned systems
- Coordination between customer, internal specialist departments, engineering, logistics, maintenance, purchasing and external suppliers
- Conducting controlling, reporting and status overviews of the assigned systems
- Identification of risks, bottlenecks, obsolescence and improvement measures
- Represents the system-specific interests of RUAG in external committees (change conferences, project commissions, projects etc.) and on questions regarding interfaces with other systems.
What you bring with you
- Technical basic training with further education at HF level in business administration, bachelor’s degree an advantage
- Project management training IPMA Level C or D an advantage
- Professional experience in customer service, services, maintenance, project business
- Experience in a technical environment as well as in coordinating internal and external stakeholders
- SAP knowledge S4 an advantage
- Very good German and English skills, spoken and written
- High personal responsibility, organisational skills, communication strength and a structured, solution-oriented working style
- Knowledge of military logistics is a plus
- Swiss nationality or C permit (function-related)
Salary and benefits
About 3000 employees of RUAG and RUAG Real Estate make a significant contribution to the security of Switzerland every day. They ensure that the Swiss Army as well as other operational and security organisations can always fully perform their tasks.
- Technical basic training with further education at HF level in business administration, bachelor’s degree an advantage
- Project management training IPMA Level C or D an advantage
- Professional experience in customer service, services, maintenance, project business
- Experience in a technical environment as well as in coordinating internal and external stakeholders
- SAP knowledge S4 an advantage
- Very good German and English skills, spoken and written
- High personal responsibility, organisational skills, communication strength and a structured, solution-oriented working style
- Knowledge of military logistics is a plus
- Swiss nationality or C permit (function-related)
- Responsible for the support and management of the assigned systems during the operational phase
- Ensuring the contractually agreed SLA services towards the customer
- Planning, coordination and monitoring of service delivery
- Technical and commercial management of the assigned systems
- Coordination between customer, internal specialist departments, engineering, logistics, maintenance, purchasing and external suppliers
- Conducting controlling, reporting and status overviews of the assigned systems
- Identification of risks, bottlenecks, obsolescence and improvement measures
- Represents the system-specific interests of RUAG in external committees (change conferences, project commissions, projects etc.) and on questions regarding interfaces with other systems.
