Key Account Manager Service Business (a) Switzerland

Due to Swiss regulations, we only consider Swiss or EU/EFTA applicants or applicants with a valid work permit. 

Together for 115 years

KONE is a globally leading company in the manufacturing and maintenance of elevators, escalators, and automatic doors with over 60,000 employees. We are known for our innovative and sustainable solutions. We also offer an open, inclusive work culture that values teamwork and diversity. 

KONE (Switzerland) AG is represented with 5 branches and over 380 employees. Our corporate culture is based on the values #CARE, #COLLABORATION, #CUSTOMER and #COURAGE - values we live daily to create an inclusive, sustainable, and innovative work environment. 

We are looking for you as Key Account Manager Service Business (a) Switzerland as soon as possible.

Your role: strategic, customer-oriented, forward-looking

As a Key Account Manager, you take on a central role in the care and development of our regional and international customer portfolio. You work closely with our professional and collegial sales team – because sales always means teamwork with us. You report directly to the Head of Key Account DACH and receive numerous opportunities for personal and professional development.

Your tasks: versatile and responsible

• Consulting, acquisition, and support of major customers in the service and maintenance sector

• Expansion of existing customer relationships in close cooperation with our global KAM team

• Conducting and supporting market and customer analyses with a focus on Switzerland

• Negotiation and conclusion of framework agreements as well as individual service packages

• Handling customer complaints and implementing technical requirements in cooperation with our technician and master teams

• Close cooperation with our back office: support in lead generation, marketing campaigns, and event planning

Your profile: convincing and customer-focused

• Whether a completed university degree or successfully completed training: what counts for us is that you approach our customers highly motivated and professionally and bring a passion for sales

• Professional experience and passion for selling complex services or customer solutions

• Strong communication skills, customer-friendly demeanor, and sales skills in an international environment

• Customer- and service-oriented thinking and acting – also in collaboration with internal contacts

• Native Swiss German speaker. Good French skills would be a great advantage. English skills are an advantage

• Willingness to travel within Switzerland, as well as a category B driving license

• Confident handling of MS Office

• Eager to learn, reliable, committed, and team-oriented

You are right with us if the following things are as important to you as they are to us:

• An innovative, professional, and friendly work environment that prioritizes employee well-being

• Home office possible up to 2 days per week

• Market-based compensation, a company car with 100% private use, bonus, at least 25 days of vacation, as well as other attractive benefits such as a powerful pension fund and participation in exciting company events  

• Working in a global company with a large network

• Commitment to sustainability: Our goal is to become a CO2-neutral company by 2030

Your opportunity

Do you want to help shape the mobility of tomorrow? Then we look forward to your application! Please submit your complete documents (including salary expectations, CV, diplomas, work certificates) online at: www.kone.com/jobs (Switzerland) (Requisition R0653552). 

* Applications by post or email will not be accepted. 

Contact us to get your dream job! 

KONE (Switzerland) AG, Barbara Sallin, Talent Acquisition Specialist, 027 305 35 30 

Offers from employment agencies cannot be considered.

At KONE, we focus on creating an innovative and collaborative work culture where we value the contribution of each individual. Employee retention is a key focus area for us, and we encourage our employees to get involved and share information and ideas. Sustainability is an integral part of our culture and daily work. We follow ethical business practices and aim to build a culture of togetherness where colleagues trust and respect each other and where good performance is recognized. As a company that offers a great workplace, we are proud to offer a variety of experiences and opportunities to help you achieve your professional and personal goals and enjoy a healthy, balanced life.

For more information, please visit www.kone.com/careers