Pistor AG
Luzern
2 days ago
ICT Technician Workplace (a)
- 10 February 2026
- 100%
- Permanent position
- Luzern
Job summary
Join Kanton Luzern to shape the future for its residents. Enjoy a supportive work environment with diverse opportunities.
Tasks
- Ensure stable operation of the client infrastructure and user environment.
- Provide effective 2nd level support for ICT tools and user issues.
- Contribute to ICT projects and implement new technologies efficiently.
Skills
- Completed IT education or similar qualification with practical experience.
- Proficient in Windows 11 and Office 365, with a focus on quality.
- Strong communication skills in German, both written and spoken.
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About the job
Working for the Canton of Lucerne means shaping the future - that of the canton, its residents, and not least your own. More than 6,500 employees in 200 different professions contribute daily to the excellent quality of life in our canton.
The IT Department (DIIN) provides comprehensive IT services for the departments, courts, and schools of the Canton of Lucerne. In addition to consulting on IT issues in the areas of architecture, security, infrastructure, projects, and applications and providing IT services, it operates the cantonal IT infrastructure in two modern data centers and is responsible for the setup and operation of the complex cantonal communication network.
The "a" in the job title stands for "all". The Canton of Lucerne stands for diversity and variety.
The IT Department (DIIN) provides comprehensive IT services for the departments, courts, and schools of the Canton of Lucerne. In addition to consulting on IT issues in the areas of architecture, security, infrastructure, projects, and applications and providing IT services, it operates the cantonal IT infrastructure in two modern data centers and is responsible for the setup and operation of the complex cantonal communication network.
The "a" in the job title stands for "all". The Canton of Lucerne stands for diversity and variety.
ICT Technician Workplace (a)
100% | Lucerne
Do you enjoy working in a stable ICT environment with standards and modern workplace technology? In this role, you bring your experience where it makes an impact: in the reliable operation and further development of the workplace of the cantonal administration.
Your tasks
- You are responsible for the stable operation of the client infrastructure and ensure that hardware, software, and user environment function reliably and in a standardized manner.
- In 2nd level support, you assist users not only with disruptions but also ensure that ICT work tools are used efficiently, safely, and sensibly.
- You support troubleshooting around Microsoft 365, analyze technical challenges, and specifically bring new functions and developments into productive operation.
- By creating and maintaining documentation, checklists, and instructions, you create transparency, secure knowledge sustainably, and contribute to clear, functioning processes.
- You actively contribute your experience to ICT projects, accompany the introduction of new technologies, optimize existing solutions, and provide targeted support at cantonal locations as needed.
Your profile
- You have completed training as an IT specialist EFZ or an equivalent qualification and want to apply your expertise in a professional, stable ICT environment.
- You work confidently with Windows 11, Office 365 (client operation), Active Directory, and TCP/IP and appreciate structured environments where quality and sustainability matter.
- Ideally, you have experience using Intune (Mobile Device Management); knowledge of Citrix and VDI infrastructures as well as 2nd level support complement your profile perfectly.
- You like to work solution-oriented, keep an overview even with more complex issues, and navigate confidently in ticket systems of larger organizations.
- Clear and confident communication in German is natural for you – both in exchange with users and in documentation.
- You hold a category B driving license and appreciate a role that connects occasional assignments at different locations.
Finance Department
IT Department
Bruno Feuz
Head of Workplace Management Administration
+41 41 228 7861
https://informatik.lu.ch
IT Department
Bruno Feuz
Head of Workplace Management Administration
+41 41 228 7861
https://informatik.lu.ch
