ISS Schweiz
Zürich Altstetten
10 hours ago
Process Manager: Billing,
- 12 May 2026
- 100%
- Zürich Altstetten
Job summary
Join our team as a Prozessmanager:in Verrechnung, ensuring accurate billing! Enjoy a supportive work environment with great benefits.
Tasks
- Oversee timely and correct billing of recurring subscription services.
- Manage contract, object, and service changes efficiently.
- Conduct performance billing and create quality reports.
Skills
- Bachelor's in Facility Management, Business, or similar; finance training preferred.
- Strong analytical skills and process-oriented mindset required.
- Excellent communication and teamwork abilities are essential.
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About the job
Process Manager: Billing, 80-100%- Process responsibility: Control and assurance of timely, accurate billing of recurring subscription services
- Mutation management: Processing of contract, object and service changes
- Billing & reporting: Service billing, internal posting as well as preparation of quality and key performance indicator reports
- Calculation & analysis: Calculation of new services and participation in cost, revenue, budget and forecast analyses
- Quality & processes: Assurance, documentation and further development of billing and quality processes
- Stakeholders & systems: Central contact person for stakeholders as well as technical responsibility for CRM/CAFM applications
- Knowledge management: Training, knowledge transfer as well as maintenance of instructions and documents
- Year-end & audits: Participation in year-end processes and periodic quality checks
- Education: Bachelor FH in Facility Management, Business Administration or a comparable field; further training in accounting or finance is an advantage
- Professional experience: 2–3 years of experience in a comparable role, ideally in billing, contract management, controlling or facility management
- Language skills: Fluent German in spoken and written form; knowledge of another national language or English is an advantage
- IT & system knowledge: Very good Excel skills; experience with ERP, CRM or CAFM systems is desirable
- Professional strengths: Strong numerical understanding as well as good process and quality thinking
- Working style: Structured, analytical, independent and solution-oriented
- Personality: Team player, strong communication skills, responsible and resilient
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Employee celebrations and appreciation programmes
- Discounted mobile subscriptions from Swisscom for the whole family
- Staff offer platform with attractive discounts and special conditions
- Structured onboarding in the initial phase
