Fachhochschule Nordwestschweiz FHNW
Windisch
Clerk in Study Administration (80%)
- 10 September 2026
- 80%
- Permanent position
- Windisch
Job summary
Join FHNW for a pivotal role in student administration. Enjoy a collaborative work culture and flexible hours.
Tasks
- Provide empathetic guidance to prospective students throughout the application process.
- Administer student admissions efficiently, ensuring a smooth enrollment experience.
- Collaborate closely with program leaders to facilitate a seamless transition for students.
Skills
- Commercial training or equivalent qualification required.
- Strong communication skills and digital affinity are essential.
- Ability to work independently and with precision.
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About the job
Education and training for society - we are effective
Clerk in Study Administration (80%)
University of Applied Sciences and Arts Northwestern Switzerland FHNW, Study and Teaching Services
Do you enjoy advising with clarity, empathy and heart? Then you are right with us.
We are looking for a communicative personality who enjoys contact with people – whether by email, telephone or in person on site. You think ahead, take responsibility and contribute actively. In doing so, you strengthen our team with drive, efficiency and team spirit. Welcome to us!
Your tasks:
- You advise prospective students empathetically and service-oriented – even if they are still uncertain.
- You check study place applications according to guidelines and handle the admission administratively.
- You work closely with the programme managements and ensure a smooth process until the start of studies.
- You support the co-supervision of the Welcome Desk – the place where our customers come with their concerns – and contribute flexibly to the team when support is needed.
Your profile:
- Commercial training EFZ or comparable qualification
- German (native speaker or equivalent), English (at least B2) – French is a plus
- You are communicative, digitally savvy and act independently
- You work precisely, reliably and with great care
Our working environment at the Brugg-Windisch campus combined with a high degree of flexibility regarding working hours and location provides a contemporary framework for our work. We cultivate a culture of dialogue characterised by appreciation and trust. Short decision-making paths, a lean administration and large personal scope for design and action are important framework conditions for our success.
