Night Associate
Dolder Hotel AG ***** Zürich
Zürich
Key information
- Publication date:08 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
Join a dynamic team in hospitality, ensuring guest satisfaction. Enjoy a supportive work environment with great benefits.
Tasks
- Create personalized arrival and departure experiences for guests.
- Represent management at night and ensure guest safety effectively.
- Oversee daily operational reports for accurate bookkeeping.
Skills
- Background in hospitality or commercial training required.
- Strong organizational skills and customer-oriented attitude.
- Fluent in German and English, with additional languages preferred.
Is this helpful?
- Responsible for a professional, personalized arrival and departure experience for our guests
- Representing management during the night, ensuring security and forwarding all information to the day shift
- Receiving and checking all daily closings from the operational departments, as well as ensuring correct posting
- Coordination between bell desk, concierge, and front desk to ensure guest satisfaction during the stay, including ensuring that all guest requests and preferences are recorded in the hotel system and communicated to the responsible departments
- Coordination of solution-oriented and timely feedback management towards all hotel guests. Ensuring optimal safety for hotel guests and maintaining full discretion
- First Responder
Your profile
- Basic training in hospitality or commercial field
- Host by passion
- Strong organizational skills, independent, customer- and service-oriented, and daily contact with our international guests brings you joy
- Empathy and an excellent understanding of diverse cultures
- Confident handling of the MS Office suite
- Very good German and English skills, additional languages are an advantage
We offer
- A motivated & dynamic team
- Many opportunities for internal development & paid further training
- Communal meals and affordable prices in the staff restaurant
- Work clothing and its cleaning
- Employee sports
- Special rates for overnight stays in the Swiss Deluxe Hotels
- Regular team events
