Hamilton Services AG
Bonaduz
Technical Support Specialist (REP-Admin) 80 – 100 % (m/f/d)
- 01 August 2026
- 80 – 100%
- Permanent position
- Bonaduz
Job summary
Join Hamilton as a Technical Support Specialist, enhancing healthcare solutions. Enjoy a collaborative and innovative work environment and staff discounts.
Tasks
- Handle customer return inquiries and RMA processes efficiently.
- Manage incoming goods, ensuring compliance with quality standards.
- Oversee repair orders and maintain documentation for accuracy.
Skills
- Technical education in mechanics or electronics; fluent in German and English.
- Proficient in PC applications and ERP systems.
- Strong team player with a proactive work ethic.
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About the job
Staff discounts for many leisure activities and services
Technical Support Specialist (REP-Admin) 80 – 100 % (m/f/d)
True to the vision "We drive innovation to improve people’s lives," the Hamilton companies have been delivering solutions for the healthcare sector since 1950. We are an innovative pioneer in ventilators, automated pipetting and sample storage, as well as the development of process sensors.
The Business Unit Robotics develops, produces and markets pipetting robots to automate liquid handling processes for the pharmaceutical, food industry, and cell or DNA research sectors.
This is what you can achieve:
Review of customer requests for goods returns to Hamilton (RMA process), issuing the RMA (Return Material Authorisation).
Goods receipt: Identifying and processing goods returns to Hamilton according to the existing RMA process.
Decontamination of goods according to Hamilton quality standards.
Registration of goods receipt in the Hamilton ERP (Microsoft D365). Providing all necessary work documents such as receipt confirmation; production order; sales order, etc.
Creating credit notes from returned goods, as well as monitoring repair orders to third-party providers (external repair).
Creating and maintaining repair instructions (assembly history considering all changes).
Processing prepared sales orders regarding repair costs and shipping dates. Forwarding orders to the shipping department (OPD).
This is what you bring with you:
Training as a polymechanic, mechanic, electronics technician with enthusiasm for administrative tasks or commercial training with a penchant for technical challenges
German language skills in spoken and written form are required, as well as good knowledge of English
Good PC user skills
Independent, conscientious working style
You are a team player, resilient, flexible and open to interdisciplinary challenges
Learn more about career opportunities at Hamilton at jobs.hamilton.ch.
Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment but also various leisure activities and contemporary working conditions. Our informal culture promotes open communication and a pleasant atmosphere. Become part of a team where your skills are valued and space for innovative ideas is created. Interested? If you have any questions, please contact us at jobs@hamilton.ch and provide the following details:
Reference: JR-6089-fjb/
Applications by post or email unfortunately cannot be considered.
What We Offer
What We Offer
Green Sense: The healthy and sustainable staff restaurant
Sports & Fun – see what surprises lie in store
Advisory services provided by external partners for various life situations
Diverse opportunities for further training and development
An informal working environment
Compensation time for bridging days between Christmas and New Year
A dedicated pension fund with the possibility to choose from three options
I analyse the currents and anticipate their effects on the boat. The same level of preparation is crucial for an installation – nothing can go wrong.
