Case Management Team Leader 80 - 100%

What you achieve

• You lead and motivate a team of about fifteen people (specialists, case managers and experts) in case management.
• You develop the professional skills and autonomy of your colleagues.
• Ensuring the quality of services and customer satisfaction are among your priorities.
• You initiate targeted measures based on key figures.
• You contribute to process development and encourage effective collaboration with other departments.

What you bring

• You have completed higher education in insurance or business administration, ideally complemented by management training.
• You have several years of experience in social insurance, as well as knowledge of the LAA and LPGA.
• Thanks to your years of experience as a manager, you are comfortable uniting, motivating and supporting your colleagues in their development.
• You stand out for your analytical mind, organisational skills and customer orientation.
• As a native French speaker, you have good knowledge of German.