Retrofit & Technical Support Manager (m/f/d)
Duggingen
Key information
- Publication date:11 July 2025
- Workload:100%
- Place of work:Duggingen
Job summary
Join HAEUSLER AG Duggingen, a leader in metal forming technology. Be part of a dynamic team that values innovation and offers global opportunities.
Tasks
- Provide expert support to clients and service teams via modern communication channels.
- Analyze and document existing machine controls for enhancements.
- Create retrofit concepts and manage projects from inception to completion.
Skills
- Technical diploma in fields like electrical engineering or mechatronics required.
- Strong knowledge in control systems and automation technologies essential.
- Fluent in both German and English, with a willingness to travel internationally.
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HAEUSLER AG Duggingen is an internationally active company in the field of planning, construction, and manufacturing of special machines as well as production systems for the non-cutting forming of metals. We are looking for a motivated team player to take on a central role in the support and modernization of our globally deployed systems.
After a thorough onboarding phase, you will support our Global Service and our customers as
Retrofit & Technical Support Manager (m/f/d | 80 - 100%)
Exciting, challenging, and varied - Your tasks
- Professional support of our customers and service teams with technical questions and issues via modern communication channels (hotline)
- Analysis, evaluation, and technical documentation of existing machine controls
- Consultation on spare part inquiries and technical modernization options
- Creation of retrofit concepts and economic offers
- Coordination & project management of retrofit orders up to commissioning on site and close collaboration with design & control technology
- Support in the further development of our knowledge and support database
With passion for technical support - Your profile
- Completed training as a technician (e.g. electrical engineering, mechatronics, or automation technology)
- Solid knowledge in control technology (PLC, HMI, drive systems, Beckhoff, TwinCAT, Siemens)
- Basic understanding of mechanical and hydraulic systems
- Good German and English skills, both spoken and written
- Willingness to travel internationally occasionally
- Experience in technical support or retrofit area is an advantage
Performance- & future-oriented - we offer
- Exciting projects and varied tasks on complex systems worldwide
- A responsible position with direct customer contact
- A collegial team with high expertise and flat hierarchies
- Modern digital working tools and flexible working hours (80–100% possible)
- Development opportunities as well as regular professional training
Have we piqued your interest in this position?
We look forward to your online application.
We only accept direct applications. Applications via agencies will not be considered.
