Guest Service Agent (m/f/d) - Focus on Rooftop Bar

21 October 2026
100%
Bern

Job summary

Prize by Radisson is a budget design hotel with a friendly vibe. Enjoy a positive work environment and great benefits.

Tasks

Provide outstanding service with a relaxed and authentic approach.
Support team collaboration and contribute across all areas.
Ensure guest satisfaction and maintain high standards in service.

Skills

Bring good vibes, enthusiasm, and a passion for teamwork.
Strong communication and interpersonal skills.
Ability to adapt and thrive in a dynamic setting.

Is this helpful?

About the job

Company Description

Prize by Radisson is a design hotel without pretensions. And all that at a budget price. At 19 locations in Germany, Austria, Belgium, Norway, Poland and Switzerland, we welcome our guests with a smile on our face and in our hearts. A relaxed tone and joy in the job are the most important to us.

Because honest effort is a thousand times better than obsessively lamenting details and paperwork. We support each other wherever we can and no one hesitates to lend a hand at reception or in the dishwashing area.

Job Description

Prize by Radisson is a design hotel without pretensions. And all that at a budget price. We don’t just chat, we prefer to get things done – and differently from the others. And you can see and feel that. Not only in service, facilities and design, but right in the heart. A relaxed tone and joy in the job are the most important to us. Honest effort is a thousand times better than obsessively lamenting details. Nobody should overwork here; there is life beyond work, right? That’s why our motto is "better rather than more". And the greatest gift comes at the end of each day: the satisfied grin of your guests.

You’re thinking now: lovely cake, but where’s my cherry on top?

We say:

30 days holiday
Attractive staff rates in all our hotels – including Radisson Hotels
Monthly health benefit for your gym membership or whatever else is good for your health, as well as offers for your mental health
Public transport costs covered: The Germany ticket is on us!
Flat hierarchies, short decision-making paths and lots of freedom to make decisions
Financial security through a permanent employment contract
Training and promotion opportunities
Chance to contribute long-term in a steadily expanding company and much more

Qualifications

What should you bring?

Good mood, enthusiasm and fun working in a great team.

Additional Information

You’re thinking Check, check, check?

Then we definitely want to get to know you!

Not keen on cover letters? No problem, because we want to hire you, not the paperwork! Upload your CV here directly by clicking "apply now".

P.S. You can leave out the formal "Sie"; we not only address our guests informally for a more personal experience, but everyone in the team uses informal address too.