Burgergemeinde Bern, DC Bank Deposito-Cassa der Stadt Bern
Bern
Private Customer Advisor: Cash Service and Customer Zone (m/f/d)
- 22 September 2026
- 100%
- Permanent position
- Bern
Job summary
Join DC Bank, a unique financial institution in Bern, Switzerland. Enjoy a dynamic work environment and the chance to shape your career!
Tasks
- Act as the primary contact for clients in a stylish customer zone.
- Manage the Cash Desk, including cash transactions and safe deposits.
- Provide comprehensive banking support to clients in various services.
Skills
- Completed banking apprenticeship with relevant experience required.
- Strong customer service skills and a professional demeanor.
- Excellent German language skills; English and French are a plus.
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About the job
You act independently and are the first point of contact in customer support
- Full-time or part-time, 80 - 100%
- Start immediately or by arrangement
- Bern
- Experienced professionals
Are you looking for a varied role with personal customer contact? Do you want to take on responsibility and explore new ways of customer engagement with a dynamic team? Then you are right with us!
DC Bank is a bank like no other: it was founded in 1825 by the city of Bern. Our employees actively shape the future. We create and pursue opportunities that advance our customers in the long term. As one of the oldest financial institutions in Switzerland, we focus on asset management and portfolio-related wealth advisory as well as regional mortgage business, mainly for private customers.
We offer a straightforward and dynamic working environment with room for professional and personal development as well as a collegial and motivated team.
Your Opportunities
- In our stylish customer zone, you are the first point of contact for our customers
- You lead and are responsible for the Cash Desk (cash transactions, safe deposit boxes, and more)
- You support and advise customers at the counter or from the office on comprehensive banking matters and our diverse range of services
- You actively manage a team customer portfolio
- You take on various administrative tasks
You Bring
- A completed banking apprenticeship with professional experience
- Enjoyment in customer consulting
- A professional and friendly demeanour
- A committed and careful working style
- Very good German skills (foreign language skills in English and French are an advantage)
- Any experience with the Finnova and Finfox systems (advantageous)
Additional Benefits
- Industry-standard employment conditions and social benefits
- A centrally located workplace in Bern city centre
- Flexible working hours, possibility for occasional home office, and 25-35 days of holiday
- Preferential conditions for the bank's own service offerings as well as other discounts
Do you have questions about the position?
Leon Maarsen, Head of Private Customers Classic
031 328 85 13
What happens next
We will contact you promptly once we have carefully reviewed your application.
