Front Office Internship (m/f)

About the job

Company Description

Four and a half stars and 14 GaultMillau points are awarded to us by the jurors, as well as top ranks in the most important Swiss hotel ratings. We are pleased about that. But more important to us is the applause from the guests themselves. We achieve all this only with your radiance, your joy in the profession, your professionalism, and your love of detail. We offer a friendly atmosphere and the opportunity for further development. We uphold values while keeping up with the times.

With three restaurants offering a total of 100 seats, we cover a diverse culinary range.

In short: We are the perfect place for you.

We are proud to be one of the 580 members of Relais & Châteaux, an association of independent hotel and restaurant owners worldwide.

Job Description

Internship possible as management internship or regular internship depending on desire and experience

You love fine hospitality as we can offer it and enjoy helping to shape our establishment and align it with the customer needs of tomorrow.

• This internship offers the opportunity to get to know the operation of a reception, as after careful introduction you will be deployed in both early and late shifts
• You are the first point of contact for our guests, answer questions, and provide important information
• You perform various administrative tasks, carry out daily closings, and learn the reservation system
• Digitalisation is not a foreign word to you and you creatively contribute your own ideas and suggestions

Due to our small reception team, you will be able to fully enjoy working independently!

Qualifications

• You have a secondary school leaving certificate, have attended a commercial school, or have training in the commercial field
• German is your mother tongue and you are proficient in French and English
• You are an outgoing front-facing person and enjoy being in contact with guests, service providers, and team colleagues
• You share responsibility for ensuring a high quality standard

Additional Information

• Discounts on purchases via Swibeco
• 50% discount on all consumptions in the in-house restaurant
• Friends & Family rates for overnight stays at the Bellevue
• Attractive overnight offer from Euro 150 in the worldwide hotels of Relais & Châteaux
• Free summer pass on the mountain railways of the destination
• Cost contribution for German courses
• Use of the spa facilities at certain times
• Participation in the hotel’s own movement and sports programme
• Participation in guided meditation and mindfulness exercises for our guests
• Daily healthy full board
• Accommodation in lodgings subject to availability
• Varied sports and leisure activities in the region
• Good accessibility from Adelboden (1 hour by car from Bern)