Unit Secretary for the SUPEA Gateway Consultation

About the job

Administration

Unit Secretary for the SUPEA Gateway Consultation

The University Service of Child and Adolescent Psychiatry (SUPEA) at CHUV is seeking a medical secretary, with a workload between 80% and 100%, for its outpatient gateway consultation in Chavannes-près-Renens. The contract is permanent and the starting date is scheduled for 1 January 2027 or to be agreed.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. In collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in care, research and education.

The outpatient gateway consultation in Chavannes-près-Renens is part of the outpatient pathway of the University Service of Child and Adolescent Psychiatry (SUPEA) and receives children and adolescents suffering from psychological difficulties, as well as their relatives.

The multidisciplinary team composed of doctors, psychologists, nurses and social workers supported by a secretariat is committed to actively collaborating with the internal and external care network of the University Service of Child and Adolescent Psychiatry (SUPEA).

Mission

• You welcome and guide patients of the consultation
• You manage telephone calls and ensure communication with the relevant professionals
• You inform patients about the progress of their care
• You carry out the secretariat's administrative tasks (opening, updating and closing files)
• You manage medical records (typing various documents, sending copies of reports, ...)
• You enter services according to information from the healthcare staff
• You follow up on medical information requests
• You plan meetings and participate upon request (room booking, taking minutes)
• You participate in managing the Unit's administrative tasks (mail management, handling repair requests, maintaining dashboards, ...).

Profile

• You hold a Federal VET Diploma as a commercial employee or a business school diploma or equivalent training
• You have at least 5 years of experience working autonomously in a secretariat
• You have perfect command of French, both spoken and written (a foreign language is an asset)
• You have excellent skills in common IT tools
• You demonstrate excellent organisational skills, proactivity, flexibility and know how to manage priorities
• You are recognised for your discretion, versatility and ability to work both in a team and independently
• You ideally know the functioning of Vaud state structures and parapublic bodies related to the psychiatric field.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position:

Mr Julien Meguerditchian - SUPEA secretaries coordinator - 021 314 40 26

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.