IT ADVANCED CONSULTING SA
Service Delivery AdministratorService Delivery Administrator
- 07 October 2026
- 100%
- Permanent position
Job summary
We value responsibility, initiative, and passion in our work.
Tasks
- Drive high-quality results with a proactive approach.
- Focus on solution-oriented outcomes for clients.
- Foster collaboration and entrepreneurial spirit in teams.
Skills
- Expertise in OpCon, Unix, Windows, and scripting languages.
- Strong communication and interpersonal skills.
- Ability to manage stress and complex problem-solving.
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About the job
Our values
• Responsibility: fully assume one’s duties and meet challenges while seeking continuous improvement.
• Initiative: act proactively to quickly deliver high-quality results.
• Passion: fully commit and strive for excellence.
• Solution orientation: focus on results for clients while adopting a risk-aware approach.
• Partnership spirit: promote collaboration and teamwork with an entrepreneurial mindset.
• Entrepreneurial spirit: decision-making, sense of responsibility, strategic vision.
• Future orientation: digital culture and skills, creativity, innovation and critical thinking.
• Development spirit: personal development, proactivity, curiosity and supporting others.
• Impactful communication: giving and receiving feedback, conflict management and effective communication.
• Relationship development: promoting diversity, teamwork, networking and the ability to inspire teams.
• Sustainable performance: setting SMART goals, time management and leadership.
• Customer orientation: service excellence, anticipating client needs and negotiation skills.
• Rigorous risk management: analytical skills, solving complex problems, integrity and compliance with rules.
Main tasks
• Expertise on the OpCon scheduler: Enterprise Manager, Windows/Linux agents, calendars, dependencies and monitoring.
• Designing and optimising complex high-volume batch processing chains.
• Promoting automation best practices among various teams, support and training.
• Writing service documentation (Wiki).
• Implementing and testing OpCon API interfaces.
• Participating in various scheduling-related projects, including defining hardware and software infrastructures.
• Good knowledge of monitoring and alerting tools (PagerDuty).
Tasks and responsibilities
• Administer and maintain critical OpCon platforms (Run).
• Also ensure level 2 IT Support Operations on-call duty / managing critical night incidents, one week per month.
• The role requires rigour, method, flexibility, responsiveness and strong availability.
Requirements
• Expertise in schedulers (OpCon / Control-M).
• Expertise in monitoring tools (Tivoli, Nimbus, PagerDuty, etc.).
• Good command of Unix and Windows operating systems.
• Scripting skills (Perl, Bash, Korn Shell, PowerShell).
• Excellent command of English and French, both spoken and written.
• Excellent interpersonal skills.
• Good stress management.
