Intern: Communication & Content - fixed term 12 months 80-100%

About the job

At Sunrise, we think bigger, go further, and create new things. For us, work culture means: achieving great things together. Here, respect and fresh ideas meet genuine teamwork – every voice counts, every perspective makes us stronger. Our passion drives us to dare new things and constantly grow. Sounds like you? Then become part of our success story.

We are looking for a creative and customer-oriented person to support our team in cross-channel communication for Sales and Growth. In this role, you help create clear, understandable, and impactful content along the customer lifecycle – for example, for upsell communication, mobile add-ons, subscription upgrades, and technical customer explanations. You use channel- and platform-specific insights as well as SEO and AI search optimisation to ensure the right message reaches the right customers via the appropriate channel. Fun fact: your content helps shape how thousands of customers experience our offers and digital channels.

YOUR CHALLENGE:

• Write and co-create email, SMS, and WhatsApp campaigns focusing on customer benefit, clarity, and conversion
• Create and further develop website texts and UI elements such as pop-ups
• Translate technical product features into simple and understandable customer benefits
• Create SEO-optimised web content and support visibility in AI search
• Use customer behaviour as well as campaign and performance insights to improve relevance, channel fit, and conversion
• Adapt communication styles to different channels, platforms, and customer situations
• Collaborate with Base Management, Digital, Product, Sales, and Care to ensure consistent and high-quality customer communication

YOUR SKILLS:

• Ongoing or recently completed Bachelor’s or Master’s degree, ideally in Communication, Media, Journalism, Languages, Translation, Marketing, or a similar field with a strong focus on text and communication
• Excellent writing skills and enjoyment of clear, customer-oriented communication
• Good sense of customer benefit, tone, simplicity, and brand appearance
• Interest in digital marketing, CRM communication, SEO, and AI search
• Initial experience with content creation, campaign communication, copywriting, or digital channels is an advantage
• Structured, reliable, and collaborative working style
• Fluent German and very good English skills; good French or Italian skills are an advantage

At Sunrise, you work in a dynamic and multinational environment where every voice is heard, perspectives are shared, and values are lived. Diversity is not just a programme for us but part of our DNA. Because we celebrate our differences, we achieve great things together.

Sunrise is a partner of "Advance Gender Equality in Business", holder of the Swiss LGBTI label, and certified with "Fair-ON-Pay Advanced" for equal pay for work of equal value for all.

Are you ready for the challenge? Then become part of the team and actively shape our future!

#ChallengersWanted

Note for agencies: Application documents sent or uploaded by recruitment agencies or similar entities are not welcome and will therefore not be considered and will be deleted.

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