Admissions Manager in the Admissions Department - 80%

About the job

Company Description

With more than 13,000 employees representing 160 professions, the Geneva University Hospitals are a reference institution at both national and international levels. To learn more about our institution, take a few minutes to view our 2025 retrospective by clicking here .

The position is attached to the Department of Women, Children and Adolescents , which aims to provide quality care tailored to the needs of women at every stage of their lives, and to address the health issues faced by newborns, children and adolescents from birth up to the age of 16. It works on the development of cutting-edge services and specialist competence centres.

Within our administrative service, we wish to offer patients, the public, and staff a courteous, empathetic and competent service, both by telephone and at the various reception desks.

Job Description

The admissions sector of the Department of Women, Children and Adolescents (DFEA) is looking for a team member to strengthen its team.

You are the first point of contact, both by telephone and at reception, providing a professional, courteous and empathetic service, while demonstrating a reassuring and caring attitude.

Your main duties consist of welcoming, informing and directing people presenting at admissions.

You carry out their administrative registration, ensuring the accuracy of the information.

You manage appointment scheduling and coordination with the various relevant services.

You perform various administrative tasks related to the smooth running of the service.

You also provide cover within the team when needed.

This position requires availability for irregular hours, in continuous service 24/7, including night shifts.

Qualifications

You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, with at least 3 years’ experience in a reception and patient administrative management service, and are familiar with medical terminology.

Thanks to your organisational skills and interpersonal qualities, you ensure smooth coordination of administrative activities and appointments, in collaboration with healthcare professionals.

You know how to prioritise requests, manage emergency or stressful situations, and demonstrate excellent listening skills within a large multidisciplinary team.

Your adaptability and sense of service enable you to provide appropriate responses to patients’ requests.

You are proficient in common computer software (Microsoft Office suite) and have knowledge of institutional tools (OPALE, DPI, DPA, GRECO 2), as well as the Swiss social system (LAMal, AI, etc.).

You have perfect command of the French language, both spoken and written (writing skills).

You possess good knowledge of English and/or several other languages (Spanish, Portuguese, etc.), which are considerable assets.

Additional Information

• Start date: as soon as possible
• Number of positions: 1
• Work rate: 80%
• Job class: 10
• Contract: Fixed-term contract of 24 months
• Application deadline: 20.09.2026
• Information requests: Mr Leonardo Dias, acting head of outpatient admissions and emergencies, leonardo.fernandesdias@hug.ch
• Request for job description: Mr C. Clerc, Deputy HR, cedric.clerc@hug.ch

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of diplomas and certificates required for the position, and the last 2 work certificates.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, the HUG encourage applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.