Team Leader Operations Scheduling 100%
Kanton Zürich
Zürich
Key information
- Publication date:06 January 2026
- Workload:100%
- Place of work:Zürich
Job summary
Join the dynamic team at Gefängnis Zürich West, where we serve the community 24/7. Embrace a unique opportunity with a supportive work environment.
Tasks
- Oversee up to 60 inmate admissions and discharges daily.
- Handle essential documents and manage inmate belongings.
- Lead and develop your team, fostering growth and collaboration.
Skills
- Relevant diploma or equivalent, with experience in justice administration preferred.
- Strong leadership and organizational skills required.
- Excellent communication skills in German and another language.
Is this helpful?
At Zurich West Prison (GZW), we serve the public 365 days a year and 24 hours a day. Our tasks and challenges are diverse, but we master them together as a team.
Immediately or by arrangement, we are looking for a committed, dynamic, and humorous personality for Zurich West Prison
This is your field of activity in operations scheduling
You and your team record up to 60 entries/exits per day. You review, understand, and file the most important documents related to inmates. Additionally, you check and organize the belongings. Working with people, whether on the phone, at the counter, or during admission, both with inmates and visitors and relatives, suits your personality. We work in a regulated shift system, which means you work weekends, nights, and special shifts. You are willing to contribute to quality assurance and the further development of the operation.
What awaits you as a team leader
- Professional and personnel management of the subordinate employees according to the leadership principles of JuWe (trust, letting go, and experimenting) as a member of management
- Coordination and organization of the operational daily business
- Organization of administrative processes as well as personnel deployment planning
- Team development and promotion of subordinate employees
- Practical guidance within the framework of training and further education
What you bring with you
- A federal certificate of competence, a (specialized) high school diploma, or an equivalent qualification
- Completed or started/planned basic training as a specialist for correctional services with a federal specialist certificate is an advantage
- First leadership experience or completed leadership training is an advantage
- Very good German skills and good knowledge of at least one other language as well as IT user skills are required
- High resilience, assertiveness, conflict ability, and confident appearance
- A minimum age of 25 years
- An impeccable reputation (no entries in the criminal record and debt enforcement register)
What makes this position special
- A versatile and demanding activity in an interesting and extraordinary working environment
- You can bring your passion for networked thinking, solution-oriented and focused action, as well as the ability and joy to convey complex matters understandably, into your daily work
- A workplace with good transport connections in Zurich
- The employment conditions according to cantonal guidelines are very good and offer, among other things, a wide range of training and further education opportunities
- Access to the 24/7 fitness area
How to become part of us
Have we sparked your interest? Then take the next step with us and send us your application via our online tool. We look forward to your application!
We are committed to prejudice-free application processes and therefore ask you to refrain from including a cover letter, application photo, and information about your marital status in your application.
If you have any questions about the activity, Barbara Morgner, Head of Operations Scheduling, is happy to assist you at 043 257 30 01.
Questions about the application process can be answered by the Recruitment & Assessment team at 043 258 34 59.
