Senior Key Account Manager*in Parent Letters 80%

"All children and young people grow up strengthened, confident and joyful - in a supportive environment and a society that enables participation."

This is our vision and currently around 200 employees and over 1000 volunteers throughout Switzerland are committed to it with great dedication and passion. With our services such as the emergency number 147, parent letters, application training, media usage workshops and many more, we support children and young people as well as their parents every day.

In 2023, Pro Juventute introduced collegial leadership as an organisational form. Decisions are made in circles. Responsibility is distributed across roles instead of being concentrated with hierarchical superiors. We place great value on participation, leadership, communication and transparency throughout the entire team.

To ensure that as many families as possible in Switzerland have access to reliable support, we are developing our successful parent letters into a digital parent guide. For this nationwide market launch, we are looking for an experienced individual to help shape sales, build partnerships and develop the market together with us.

You will take on a key role in the national market development of our new parent guide and develop the future of parental support in Switzerland together with an interdisciplinary team. If you want to be part of an innovative team, contribute to the sales of the modern version of the popular parent letters and have experience in market launch, this position is made for you!

External

• You are responsible for the sales of the entire product portfolio of the new parent letters to parents, mainly through partnerships with the public sector
• You conduct customer acquisition and maintain customer relationships in the public sector segment and develop new sales channels
• You are responsible for the sustainable growth of our revenue for the assigned accounts & key accounts
• You conduct contract negotiations until successful conclusion
• You use Salesforce for professional management of your sales pipeline
• You are responsible for the market launch of innovative adaptations of the parent letters product
• You ensure networking with specialist offices and relevant intermediaries in the field of parental support services

Internal

• You coordinate sales at the national level, develop a sales strategy and lead the achievement of national sales targets
• You prepare the annual budget and annual planning regarding the national sales target for the parent letters, in collaboration with the sales team
• You work internally with product management as well as marketing and ICT to define and implement sales-promoting measures at the national level
• You analyse sales figures and customer segments and derive improvement measures for acquisition together with the team

• You have a higher education in sales and sales management or key account management and possess solid professional experience
• You negotiate persistently, skilfully and diplomatically and communicate appropriately for the target audience
• You think analytically and recognise connections - both in numbers and in interpersonal areas
• You know the structures and decision-making processes of the public sector
• You work in a structured, precise and goal-oriented manner, are a team player and have perseverance
• You have very good German language skills in spoken and written form as well as knowledge of French and/or Italian
• You work confidently with Microsoft 365 and have experience with Salesforce, Confluence and Tableau

• Meaning in your daily work! Your work always has an impact, whether directly or indirectly, on the well-being of children and young people in Switzerland
• A collegial, friendly team of experts is looking forward to you
• A modern work organisation and agile working methods
• 40-hour work week with flexible working hours as well as a generous mobile office arrangement
• Time to recharge: 6 weeks of holiday per year
• 5 paid training days (equivalent to 40 hours regardless of workload), which can be used freely
• 6 weeks paternity leave / 20 weeks maternity leave (from 2nd year of service)

Start date 1 October 2026 or by arrangement.

We look forward to receiving your complete application documents!