Grand Casino Kursaal Bern AG
Bern
Employee Guest Care 80-100%
- 04 October 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Join our team to welcome and assist guests in a vibrant environment. Enjoy diverse tasks and great benefits!
Tasks
- Manage guest reception and provide top-notch service.
- Handle check-ins and cloakroom services efficiently.
- Offer drink service and technical support for gaming machines.
Skills
- Experience in hospitality or service sectors preferred.
- Strong communication and customer service skills.
- Fluency in German; knowledge of French and English is a plus.
Is this helpful?
About the job
Your area of responsibility
- Reception and care of our guests
- Guest check-in at the reception with cloakroom service
- Operation of cash registers
- Beverage service during gaming operations
- Technical support for gaming machines
What you bring
- Flair or experience in the service sector (hotel industry, gastronomy, sales), basic commercial knowledge an advantage
- Communicative, open and service-oriented manner
- Good knowledge of German, French and English an advantage
- Willingness to work evening, night and weekend shifts (shift work)
- Impeccable character (criminal record and debt collection register without entries)
- Well-groomed appearance
What we offer
- Varied activity in an unusual environment
- Future-oriented corporate culture
- Collegial and multicultural team
- Employee social club with regular events
- Market-based remuneration with fair tip sharing
- Staff restaurant and other fringe benefits
- Free uniform cleaning
- Participation in health-promoting activities and other recognitions
- Job-specific training opportunities
We look forward to receiving your application!
