RA Knowledge Management Capability Lead

Novartis AG

Key information

Publication date:17 June 2025
Workload:100%
Place of work:Basel (City)
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Job summary

Join Novartis as a Knowledge Management Capability Lead, driving innovation! Be part of a dynamic team focused on digitalization and collaboration.

Tasks

Oversee the strategic vision for Knowledge Management in Regulatory Affairs.
Lead technology adoption, change management, and user engagement initiatives.
Ensure compliance and quality delivery across Knowledge Management products.

Skills

Experience in Regulatory Affairs, Drug Development, and Pharmaceuticals required.
Strong leadership skills and ability to drive strategic initiatives.
Excellent communication skills for stakeholder engagement and support.

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Summary

Job Description Summary
As a member of the Knowledge & Content Management Platform team, the Knowledge Management Capability Lead contributes to the strategic vision of Regulatory Affairs and supports the digitalization and centralization of Knowledge Management in RA, by overseeing one or several product(s) underlying the Capability.

The Knowledge Management Capability is supporting knowledge gathering and sharing across the organization, as well as the leveraging of collaboration tools. This capability is defining the strategy for successful deployment and usage of knowledge management technologies, best practices, and advising on information structure. The capability is also supporting regulatory requirements gathering and availability, as well as advocating for an harmonized approach through the leveraging of state-of-the-art enterprise tools. The Capability should also ensure high user adoption & scale-up, and easy retrieval of information potentially leveraging Artificial Intelligence.

The Knowledge Management Capability Lead is accountable to ensure that the Capability strategy delivers business benefits, and to drive harmonization and continuous improvements.

About the Role

Job Description

Responsible to ensure alignment of a team with organizational goals and business priorities related to Knowledge Management

Support the strategic vision for the Knowledge & Content Management Platform, from a Capability level

Act as a Change Lead to drive system adoption, communication and training, at the capability level: implement change management strategies to ensure smooth adoption of technology initiatives

Define, prioritize, and deploy an integrated capability roadmap working in close collaboration with relevant stakeholders and DDIT partners, ensuring alignment with the Knowledge & Content Management Platform, Development and Enterprise technology strategy roadmaps

Represent the Capability in digital governance boards and leadership meetings across the organization and in digital networks, externally (e.g. across Industries) as needed

Communicate effectively to ensure understanding and support for new technology initiatives

Support continuous expansion of knowledge and foster the adoption of a digital mindset within the Regulatory Affairs team

Oversee vendors at the capability level, across product(s), in collaboration with IT and the External Partnerships Teams

Essential Requirements

Must have Regulatory Affairs, Drug Development and Pharmaceutical experience.

Oversee integrations with products underlying the Capability.

Ensure on-time, compliant, secure, and quality delivery of portfolio for the assigned capability/product(s), aligned with the NVS Quality Manual

Contribute to the change management strategy to ensure smooth adoption of technology initiatives, as required

Ensure adherence to Security and Compliance policies and procedures within the scope of the Capability, and prepare for audit readiness and inspection requirements (incl. Related mitigations or actions triggered by audits & inspections).

Responsible for Product(s) within the Capability. Can act as a product manager and a product owner

Ensure on time, compliant, secure, and quality delivery of portfolio for the assigned product(s), partnering with relevant IT functions.

Responsible to approve product-related requirements across product(s) underlying the Capability

Responsible for configuration, decision making and outcome, impacting the capability, with involvement of relevant Business Process Owner(s), business SMEs and stakeholders

Provide support/resources for key projects and programs with impact to the underlying product(s), ensuring timely delivery of high-quality milestones in alignment with business requirements.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? : https://www.novartis.com/about/strategy/people-and-culture

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network(link is external)

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network(link is external)

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Categories:

Pharmaceuticals / Biotechnology / Chemistry, Regulatory Affairs