Restaurant and Self-service Staff (100%)

About the job

The EOC, the multi-site hospital of Ticino, is present with its institutes throughout the entire cantonal territory, with a total of 1,000 beds. The organisation effectively combines a local approach with an overall vision, ensuring the population a comprehensive and local hospital offer, regardless of where the services are required.

Thanks to the commitment and expertise of over 6,500 employees and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.

To complete our team of the Hospitality Service at the Regional Hospital of Lugano, we are looking for a

Restaurant and Self-service Staff (100%)

Profile:

• Service in restaurant, cafeteria, kiosk, catering and events;
• Operational contact during the shift and coordination of activities;
• Supervision of service and compliance with quality standards;
• Organisation of activities and management of priorities in case of high demand, absences or unforeseen events;
• Support to colleagues in managing operational issues;
• Control of order, cleanliness, hygiene and safety of workspaces;
• Management of products, supplies, expiry dates, orders and storage;
• Welcoming and assisting customers;
• Reporting problems and anomalies to the manager, with proposals for possible solutions;
• Verification of the correct tidying of premises, workstations, materials and equipment at the end of the shift.

Required qualifications:

• Training or professional experience in the catering sector;
• Experience in customer service;
• Good organisational and priority management skills;
• Teamwork aptitude and good interpersonal skills;
• Autonomy, reliability and sense of responsibility;
• Flexibility and ability to work under pressure;
• Good IT skills;
• Knowledge of hygiene and safety procedures in the catering sector;
• Knowledge of national languages and experience in a hospital environment are considered an advantage.

Starting date:

Complete applications including curriculum vitae, cover letter, copies of study and work certificates must be submitted by 21 September 2026 in electronic format only.

Applications sent by post or email will not be considered, nor will applications that do not meet the required criteria.

Further information can be requested from Mr Christian Sansone, Assistant of the Hospitality Service, at +41(0)91 811 62 69.