Employee Service & Information (m/f/d)
Möbel Pfister AG
Affoltern am Albis
Key information
- Publication date:03 January 2026
- Workload:100%
- Place of work:Affoltern am Albis
Job summary
Join Pfister, a leader in home products, and make an impact! Enjoy a supportive work environment and great benefits.
Tasks
- Assist customers with inquiries at the information desk in-store.
- Handle customer questions via phone and email support.
- Ensure administrative tasks like correspondence and pricing are managed.
Skills
- Retail training and experience are essential, along with strong communication skills.
- Organizational talent and customer service expertise are crucial.
- Proficiency in PC applications and fluency in German is required.
Is this helpful?
At pfister, we pursue a vision: We want to bring our products into every Swiss home. For this, we are looking for energetic support. Help us bring the approximately 100,000 products in our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister today - will you join soon?
Employee Service & Information (m/f/d)
Your new tasks
- Answering customer questions about shopping at Pfister in direct customer contact at the information desk in the branch
- Answering customer inquiries by phone and email
- Ensuring administrative tasks in the branch (correspondence, price tags, customer service cases, etc.)
- Supporting branch management in administrative tasks
- Supporting sales staff with questions about sales documents, IT systems, and administrative processes in the branch
- Helping out on the sales floor and at the cash register as needed
What you bring with you
- Training in retail
- Outgoing and communicative personality
- Organizational talent
- Saturday is a working day
- Good PC user skills
- Confident German language skills in speaking and writing
- Several years of professional experience in sales or administrative area
- Foreign language skills in French and English are an advantage
