cc energie sa
Murten
Customer Advisor Customer Service Center CSC (m/f/d)
- 07 August 2026
- 100%
- Permanent position
- Murten
Job summary
Join Groupe E as a Customer Service Representative! Be part of a dynamic team that values customer engagement.
Tasks
- Act as the main contact for customer inquiries via phone.
- Handle back-office tasks efficiently with modern tools.
- Provide professional advice and communication to customers.
Skills
- Fluent in German with good French language skills; MS Office expertise.
- Strong communication skills and passion for customer contact.
- Independent, accurate work with excellent written expression.
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About the job
This area of activity excites you
For you, the customer is at the centre.
You are the contact person for the customers of Groupe E. In a rapidly developing specialist field, you competently and confidently answer enquiries by telephone from Monday to Friday between 07:30 and 17:30 or efficiently carry out back-office tasks. Using modern communication tools, you independently handle simple customer-oriented processes. You take customers' concerns very seriously, quickly recognise their needs and inspire your customers through your professional advice and communication.
Your expertise excites us
· Strong communication skills and enjoyment of customer contact
· Precise and independent working as well as good written expression
· Native German speaker; with good knowledge of French in both spoken and written form
· Very good knowledge of MS Office
Florian Wolf
Manager Generalists
We do not wish to receive enquiries from recruitment agencies.
We look forward to your online application.
About us
Since 2006, we have been supporting our long-standing client Groupe E. The group trusts us to represent them in customer service. We are also responsible for all activities related to invoicing.
We are looking for you: a committed individual who passionately inspires customers.
