Head of Secretaries for the Western Region in the Department of Psychiatry

About the job

Administration

Head of Secretaries for the Western Region in the Department of Psychiatry

The Department of Psychiatry is seeking a head of secretaries at an 80% workload, on a permanent contract, for the Western region, in Prangins. The starting date is scheduled for 1 January 2027 or to be agreed.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Western Psychiatric Sector is one of the three sectors of the Department of Psychiatry. It provides comprehensive and multidisciplinary care for adults and elderly people suffering from mental disorders in Western Vaud (regions of Nyon, Prangins, and Morges). It offers acute care, outpatient services, consultations for couples and families, cognitive behavioural therapies, as well as follow-ups at patients’ homes.

Mission

• You ensure the management and organisation of the secretariats of the consultation and hospitalisation units: coordination of activities, transmission of information according to institutional guidelines, and development, evaluation, and implementation of unit procedures
• You supervise the secretaries under your responsibility: planning, organising replacements, welcoming and training new collaborators, participating in recruitment, updating job descriptions, and conducting performance reviews, in collaboration with the Department’s head of secretaries
• You ensure the maintenance of patients’ medical records: drafting and monitoring documents (discharge letters, insurance reports, etc.), tracking tables, medical information requests, and management of PLAFA (deadlines, appeals, and extension requests with the Justice of the Peace)
• You manage the administrative tasks of patients and hospital units: entering services, participating in meetings and drafting minutes, organising networks, updating data, and opening and closing files.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, ideally complemented by a medical secretary diploma
• You have a diploma or certificate in team leadership
• You have at least five years’ experience in a similar position, including a minimum of three years in team management
• You have excellent command of French, both spoken and written; knowledge of a foreign language is an asset
• You possess advanced skills in office software; knowledge of institutional software is an advantage
• You are comfortable working in a multidisciplinary team and adapt your communication to different interlocutors, with mutual support and a collaborative spirit
• You demonstrate flexibility, good organisational skills and priority management, as well as analytical and synthesis abilities
• You are familiar with the structures and functioning of the Vaud State services and parapublic bodies related to the service and psychiatry.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and training centres partnered with the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Chantal Glur, head of secretaries of the Department of Psychiatry, tel.: 021 314 32 17

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original extract of your criminal record. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.