Senior Power Platform Consultant – Customer Experience

About the job

Senior Power Platform Consultant – Customer Experience

Job Description

Ready to help shape the best customer experience?

This is what gets you up in the morning:

• You advise our customers on digitising their customer processes with the Microsoft Power Platform and jointly develop sustainable solution strategies.
• You analyse professional and technical requirements, moderate workshops, and translate customer needs into modern solutions with Power Apps, Power Automate, Dataverse, Copilot Studio and AI Builder.
• You are responsible for the design and implementation of Power Platform solutions (focus on Dynamics 365) and accompany customers from the idea through implementation to a successful go-live.
• You identify opportunities for automation, digitisation and AI early on and develop pragmatic solution approaches with measurable added value.
• You work closely with customers, project managers, architects and engineers to ensure solutions are convincing both technically and professionally.
• You actively bring new ideas, trends and innovations from the Microsoft ecosystem into the team and continuously develop your know-how.

We expect from you:

• Several years of experience as a Solution Architect, Technical Consultant or Lead Consultant in the Power Platform, CRM or Microsoft Cloud environment.
• Experience with the Power Platform, Dynamics 365 or comparable platforms.
• Enthusiasm for modern technologies and innovations in the Microsoft environment.
• Sound knowledge in solution architecture, integration, data models and cloud technologies.
• Enjoyment in explaining complex technical contexts clearly and advising customers on an equal footing.
• Strong communication and organisational skills as well as a confident manner with different stakeholders.
• High initiative, pragmatic solution orientation and the ambition to create sustainable added value for customers.
• IT background and ideally a (technical) university degree in computer science, business informatics or a comparable field.
• Excellent German and very good English skills.
• Work location Zurich, Bern or Basel with flexible working models.

If this sounds interesting to you and you have experience as a consultant and with CRM systems, then we should talk. These are very exciting times to come on board at isolutions!

Application Process

What does the application process look like?

Benefits

isolutions - the way we are and work

Long live team spirit

We work with and for each other. Everyone takes responsibility independently and supports through their personality and skills. There is always time for a ping pong tournament or an after-work beer. #teamwork

Work-life balance, home office and workation

How do you like to work? We believe in a hybrid model for maximum efficiency, so you can work flexibly with us. Want to combine work and holidays sometimes? Whether in the isolutions office, from home or on workation - we make it possible. Because a healthy work-life balance is important to us! #wecareaboutyou

Central location

All our locations - Bern, Zurich, Basel and Barcelona - offer a central location. So you are always well connected and quickly from A to B. #stayconnected #whereeveryouare

Flat hierarchies, open feedback and corporate culture

We believe in the skills and abilities of every employee. With us, you don’t climb a career ladder - professional and leadership skills are equally recognised and promoted. You can contribute and make a difference with us. Exchange, open communication and feedback are part of the corporate culture and actively lived. We achieve our successes together. #bettertogether

Events are in our DNA

Those who work must also be rewarded! We start the year with an annual kickoff, enjoy the summer at the summer party and round off the year with a big Christmas party. We also celebrate successes throughout the year: quarterly parties, happenings and get-togethers happen again and again - in the team and with customers. #celebratesuccessestogether #morefuntogether

For the sake of the environment

Thanks to our central locations, our employees can easily travel by public transport. We support the commute of all employees with a half-fare travelcard. Business trips are of course fully covered. #travelandwork

Employee support and development

We not only shape the future of our customers, but also offer development opportunities to our employees - individually and tailored to personal needs. #shapeyourcareer

Holidays can also be extended

Because we want our employees to rest, you get 27 days of holiday at isolutions! Are you keen to travel and want even more holidays? No problem! At isolutions you can buy up to 1 month of additional holiday! #chargeyourbatteries

+ 1 week Corporate Social Responsibility

Give back to the world and your fellow human beings! We want to encourage our employees to do good. That’s why we give every employee an additional week of holiday for social engagement. #getengaged #socialresponsibility #charity

Talking together

Every Monday we start the week together. Our CEO opens the week, employees inspire with their stories and successes are celebrated together. Breakfast is always provided. #mondayslikethis

Contact

Get in touch for a chat.

Lucas Badertscher

Business Unit Lead Customer Experience

BSc in Business Informatics